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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was when I booked a flight, the moment I confirmed to pay, a signal came up saying that something went wrong. I thought Cheap air didn't charge my purchase, but it did! And I ended up loosing 200.00 US dollars because of this issue. Since I was in an emergency to flight I had purchased a flight from another airline...kind of difficult to explain.
Easy to search and book flights and rental cars and hotels. Thanks!
So far, so good! I like to be able to use Affirm as payment for airline travel, but booking tickets online continues to be a bit jumbly and confusing. Fingers crossed :)
Excellent service and convenient also the variety of option makes this a great experience
You never have disappointed me. Almost always the best price.
They cancelled my flight I have to rebook and pay more. Because the flight were most expensive.
I am happy with you every time and ticket deals to leave Ethiopia
All time great experience. Easy to navigate cheaper prices
I had a one bad experience with you all I have booked a flight d before Covid.
The flight was cancelled due to Covid but never got my airplane ticket reimbursed.
Called and called but never received my refund.
Really appreciate how easy it was to book my trip through CheapOair. This is my first time using this site which was very easy to use. I plan to use this site again while booking future flights.
We booked a trip in June way back in December and just to make a change it was going to cost us $200 and there is plenty a room on the plane, so why would you charge us to make a change with plenty of room?
Good information nice and clear quickly the best for booking
Cheap o air is always my go to option and they're always great. Never had no issues with them
This website is amazing for finding deals on last minute trips
Very good, convenient, quick and easy to use. Well priced. Have used several times.
First time I had to make extra payment after I booked a flight
FAST BOOKING, HELD MY BOOKING WHILE I FOUND ANOTHER CARD TO PAY WITH. AND ALLOWED ME TO USE MY ACCUMULATED POINTS TOWARDS MY TICKET! THANKS CHEAPOAIR
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You would have received the email confirmation that provided you with a confirmation number immediately and once the ticket got issue you got another email. Calling us to report the incident is what needed to be done immediately and we could have assisted.