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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Cheapest prices ever! Convenient and easy! I have used this company for over 40 years!
Really terrible as we thought we had booked visa went through but didn't charge us and now we have had to book new tickets that are $30 US more
Pretty upset
Good service only on seat selection its not clear for me as i prefer any seat available not to pay extra
Good recommended to friends and family due to efficiency hotel plus flight all in one site
I have booked flights before and it is my preferred way to search. The site is easy to use and prices are more reasonable.
Usually spot on. This time the computer added my wifes name twice and it cost us 75.00 to correct. Otherwise everything was fine.
Very convenience. Good price. Good service. Easy to search the flight.
Good and friendly and easy to navigate. I would recommend to
Satisfactorio mi encanto volveré a usar nuevamente en mis nuevos compras de voleto
Great! It was easy to booking. Can't wait for my trip. Much needed time with my husband.
Been using you for years. So far never had a problem. And have been from SE Asia to South America
Overcharged and lost my phone but trying again …………………………….
I see some issues around Date of birth selection. Everything else was good.
It was okay Hi there it's okay went ok went ok went ok went ok went ok went ok
Reasonable easy to understand clearly explains the process
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out very quickly. That is why it is an industry standard that fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.