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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Never go wrong with price.
I share this with my friend and family.
Good prices will worked with you on stops as well,,, … friendly experience
Please contact me at 51-966-948-268 I am in Peru and realized that you are did several charges that don't seem right.
Thank you
Customer Services poor and not informing details in time.I checked about the refund they say it's not possible
Thank you for your feedback. As an agency we must abide by the rules set by the airline if you have purchased a non-refundable ticket. We regret your experience was not satisfactory.
Good online experience but i Wish I could of used my discount.
Easy to navigate. Was able to complete the booking within a short time. More details on the carrier needed such as location of the terminal…means I'll have to call to get this information.
Easiest way to book a fligjt and it's friendly user. I will recommend this to ky friends and relatives.
Fast and Painless. Best deals on the internet. So ez to navigate
A sales woman called me before I finished on the website trying to upsell me services. I can't seem to verify my confirmation number or select seats. Website looks like spam.
Thank you for your feedback. We regret your experience was not satisfactory.
So far great and easy to book and look for flights, thank you.
Very satisfied and easy to book my ticket.highly recommended
They walked me thru the process very helpful thanks you. Would definitely recommend
Easy booking but don't understand why I can't book extra baggage ahead.
Thank you for your feedback. Extra baggage can be added on the airlines website using the 6 digit airline ID. We regret your experience was not satisfactory.
Very good, good informational, fast and clear thanks for the support
It's great I have no complaints. Gets the job done. (I had one hiccup on my first time but now its great. Used more than 3 times.)
Great and fast great deal and great follow-ups
Excellent service
Not at this moment because i have nothing to say. I will try to book again
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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