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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The gentleman was patient and did his best to accommodate my request for travel. I was exhausted! The only thing but not awful was the language. At times it was difficult to understand.
Calidad de servicio en esta empresa por eso compro mi boleto aquí
Easy to navigate and book flights, with a follow up call from an agent to confirm everything. Excellent customer service
Its really good and i get book again soon hope my flight going be well
I have had no problems with the Cheapo air with my previous purchases
This is my first time using the services and is a good platform
Not going to use again. Too many emails. Not convenient. Do not use.
We are sorry to hear that your experience was not satisfactory. We acknowledge your feedback and appreciate you taking the time.
All ways appreciated for your excellent service thanks to CheapOair
Consistently good experiences with customer service and pricing when using CheapOair.
The chipper web to book the international tickets
They send me email reminder on trine
Amy was very patient with all of my questions. She even called back so I could verify some information prior to booking.
Al went smooth as silk whole trip excellent coordination complete.
Hi! Very easy to contact! Employee easy cool talking.is my First time i got Singapore airlines.
The experience placing my order with CheapOair was excellent. The best price ever, no way you'll find cheaper tickets.
Hard to understand at first, felt like I paid way more than what was originally offered
We offer additional services live trip cancellation insurance, baggage protection if they are lost or damaged and seat assignments which are important to have. Very sorry for the inconvenience.
Easy and fast experience booking my trip, quick response from customer service.
Thank you
I have been looking for a direct flight into Colorado Springs forever from Florida & I finally found one!
Thank you!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You! We appreciate your feedback and look forward to serving your future travel needs.