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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Is easy!
September 23, 2024

Is easy! Thanks!
Just, the prices is not much better than others, but the app is very easy for booking!

Date of experience: September 13, 2024
Hawaii
1 review
0 helpful votes
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Your website is very easy to navigate for booking flights. I've used this website since 2005.

Date of experience: September 13, 2024
North Dakota
1 review
0 helpful votes
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Great services
September 23, 2024

Easy to book a flight and lots of options of flights provided

Date of experience: September 13, 2024
Ukraine
1 review
0 helpful votes
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Cheapoair is best tranvel agency
September 23, 2024

It is easy and the customer service is 24/7 they mostly guide their clients on the right way.

Date of experience: September 13, 2024
District of Columbia
1 review
0 helpful votes
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Ok, some difficulties with hotel booking, website price different than reservation!

Date of experience: September 13, 2024
Saudi Arabia
1 review
0 helpful votes
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I found no problem at all but there is nothing understandably about the luggage 🧳, i need help with my luggage booking because it's not showing how many kilograms i can get in my luggage in my ticket book reservation?

Date of experience: September 13, 2024
Canada
1 review
0 helpful votes
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All seems good up to now thank you very much I just received my booking

Date of experience: September 13, 2024
California
1 review
0 helpful votes
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I'm a hard person to please because i know what i want but I was very very impressed with the service and everything! Keep up the good work. The staff is very patient and they are knowledgeable in their field of work. Even affirm help me for my finances althrough out. Thank you for all of your services I'm very happy even the fare is expensive they give you some options to pay so people like me can afford to travel. Thank you so much and have a good day!

Date of experience: September 13, 2024
South Carolina
1 review
0 helpful votes
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Great deals
September 23, 2024

Easy to book and great help and deals

Great customer service all booking work out well

Date of experience: September 13, 2024
South Carolina
1 review
0 helpful votes
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Awesome booking service
September 23, 2024

Thank you so much for making my life and everything easier for my trip.

Date of experience: September 13, 2024
Canada
1 review
0 helpful votes
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Things always go smoothly, I can find cheaper prices, I recommend them

Date of experience: September 13, 2024
Ecuador
1 review
0 helpful votes
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Good Service
September 23, 2024

The service was very fast looking the reserve online, recommended

Date of experience: September 13, 2024
California
2 reviews
0 helpful votes
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Great service, thx 4 calling..
September 23, 2024

Great service, thx 4 calling.👍🏽🏼👌🏼 I always manage to navigate the app and get Great deals..

Date of experience: September 13, 2024
Oklahoma
1 review
0 helpful votes
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Easier booking
September 23, 2024

I've been using cheap O Air for more than 6 years now, so far it's easier to book flights the only problem is the hidden fees.

Date of experience: September 13, 2024
South Carolina
1 review
0 helpful votes
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ALWAYS SAFE, NEVER HAVE ANY PROBLEMS WITH THE COMPANY, WHAT ELSE I CAN SAY I KNOW I HAVE A $50 CREDIT THAT CAN BE APPLIED TO THIS

Date of experience: September 13, 2024
Florida
2 reviews
0 helpful votes
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Excellent site
September 23, 2024

Always good, no problem.easy to understand, very happy with everything.

Date of experience: September 13, 2024
Zimbabwe
1 review
0 helpful votes
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Happy
September 23, 2024

Happy happy happy happy Happy happy happy happy Happy happy happy happy

Date of experience: September 13, 2024
California
1 review
0 helpful votes
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No support and I'm going to miss my flight!
September 23, 2024
Updated review

No support and I'm going to miss my flight! I can't get a seat confirmed. I can't check in. I can't check status.

Date of experience: September 13, 2024
CustomerService C. CheapOair Rep
over a year old

Are you on the airline website checking 24 hours before departure and using the airline PNR code and not Cheapoair's 8 digit booking number?


Quick, user friendly
September 23, 2024
Previous review

Quick, user friendly

Date of experience: September 13, 2024
Minnesota
1 review
0 helpful votes
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Reliable
September 23, 2024
Updated review

Easy access and affordable. Great experience in booking flights.

Date of experience: September 13, 2024

Awesome experience in booking easy and cheaper flights...
September 7, 2024
Previous review

Awesome experience in booking easy and cheaper flights and great itineraries to choose from.

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
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My review of CheapOair
September 23, 2024

Usually the best prices. Easy to navigate website. I prefer to use this website when I travel

Date of experience: September 13, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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