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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Is easy! Thanks!
Just, the prices is not much better than others, but the app is very easy for booking!
Your website is very easy to navigate for booking flights. I've used this website since 2005.
Easy to book a flight and lots of options of flights provided
It is easy and the customer service is 24/7 they mostly guide their clients on the right way.
Ok, some difficulties with hotel booking, website price different than reservation!
I found no problem at all but there is nothing understandably about the luggage 🧳, i need help with my luggage booking because it's not showing how many kilograms i can get in my luggage in my ticket book reservation?
All seems good up to now thank you very much I just received my booking
I'm a hard person to please because i know what i want but I was very very impressed with the service and everything! Keep up the good work. The staff is very patient and they are knowledgeable in their field of work. Even affirm help me for my finances althrough out. Thank you for all of your services I'm very happy even the fare is expensive they give you some options to pay so people like me can afford to travel. Thank you so much and have a good day!
Easy to book and great help and deals
Great customer service all booking work out well
Thank you so much for making my life and everything easier for my trip.
Things always go smoothly, I can find cheaper prices, I recommend them
The service was very fast looking the reserve online, recommended
Great service, thx 4 calling.👍🏽🏼👌🏼 I always manage to navigate the app and get Great deals..
I've been using cheap O Air for more than 6 years now, so far it's easier to book flights the only problem is the hidden fees.
ALWAYS SAFE, NEVER HAVE ANY PROBLEMS WITH THE COMPANY, WHAT ELSE I CAN SAY I KNOW I HAVE A $50 CREDIT THAT CAN BE APPLIED TO THIS
Always good, no problem.easy to understand, very happy with everything.
Happy happy happy happy Happy happy happy happy Happy happy happy happy
No support and I'm going to miss my flight! I can't get a seat confirmed. I can't check in. I can't check status.
Easy access and affordable. Great experience in booking flights.
Awesome experience in booking easy and cheaper flights and great itineraries to choose from.
Usually the best prices. Easy to navigate website. I prefer to use this website when I travel
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Are you on the airline website checking 24 hours before departure and using the airline PNR code and not Cheapoair's 8 digit booking number?