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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great experience, I had no issue booking my flight. Everything went smooth and swift.
It was very convenient to book a flight and rental car package.
I've always come back to use cheapoair. I find what I need at a reasonable price.
She was very thorough and whenever I asked for something to be clarified she went back over it because she had a very strong accent and I had a hard time understanding her.
It's so easy and fast process and make headache less. Overall I am very satisfied so far let see my journey how it goes
Price started at $280 and when checking out kept going up after 2nd price change ended at $476 big difference.
Upset that my initial booking failed. Then the flight was doubled on my next attempt. I believe that is done intentionally!
Thank you for your feedback. When you enter your request on our website the request is automatically submitted through the airline computer data system. With people all over the world able to go onto their computers, laptops and even phones to look for the same limited seats, discounted airfares and even flights can sell out quickly. That is why it is an industry standard that fares are never guaranteed until the ticket is issued. We regret any inconvenience.
I have consistently found great values for preferred schedules and so highly recommend.
I needed to change the incorrect spelling of my name. I felt like I was being held hostage by the male rep I wasvtaking too. He wanted 250.00 to change the spelling arms then 50.00 and then he said my cancelation insurance would be cancelation if I didn't pay. I refused arms he changed the name on 1 of the flights. The otherbflight could not be changed until 2 days before coming home. I tried to cancel thev fight bUT he would not. I was left with 2 flights with different spelled names. Ultimately I needed to cancel my flights and cheapoair made it clear agree numerous talks with different reps that I would not get a refund. I learned I did have cancellation insurance and they did not feel my reason was good enough to warrant refund. These people are crooked and should you ever need to change anything, you will not be helped. Oh and... they changed the times on my flights 5 times in 2 months. The window of even making it to Tampa for my cruise was becoming a problem. DO NOT RECOMMEND! Use Expedia or anyone else!
My experience with the product of service it's good I like it
Booking was quick and easy.
Price is excellent. I checked other agents before I booked. By the time, I actual tried to book it, price shoot up, but Cheapoair's price was still the same price.
Very good, very efficient and quick. I would use cheap O air in the future
Best prices I could find online easily navigated the website
Easy to navigate and the best price i found
Cheap O Air had the best price among all the sites
I will definitely be back
Booking was easy and fast. I recommend the service to others too.
Cheap air has got a Great Service and prices. I'll advice passengers to use
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Contact the billing department of Cheapoair we don't see that you called them to discuss the discrepancy, 1-646-738-4820