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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Awesome professional great services
Great airlines promotion
Great, easy to reserve, just easier way to make reservations
Fast booking, great deals, excellent service, great price always! Respond wherever you needs they are there 24/7/365 thanks a lots
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
Very good service and detailed explanation and options. Also providing alternative dates with cheaper fares
Very fast and easy reservation. Very easy to navigate through the site. Very short time to book the flight.
It was so easy anyone can do it had a great time easy to pay. I can't wait to fly with this again.
So far purchasing is worth it. Looking forward to providing actual feedback after trip complete
Excellent service each time I have used it...this is the 4th time
Quick response and easy to find bookings. I received confirmation as well
The airlines have little to no good travel times but still want to charge for everything including seat assignments. For the most part booking with the site is always easy.
The airlines have little to no good travel times but still want to charge for everything including seat assignments.
The staff at the airport we' d be wasting time and money flying to Japan but not able to continue. We were not refunded ofcourse and when I was contacting CHeapOair there was no help gained. They answered after the plane flew.
First, reasonable price! Booking online, I was a little worried because there is no person to ask in case I have a question. I didn't need it anyway. You sent me a couple messages after booking which made me somebody is taking care of my flight I geld. See you soon Tks!
Straight forward booking method...came with a verification phone call. Once verified and details checked then booking went through.
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
The same I made a reservation and later wanted to cancel and I could not reach anyone to cancel
Booking tickets and the difference in charges in less than a hour were over 100.00 difference in 3 tickets.
For billing concerns contact the travel agency, as the quoted price and the agreed upon price before submitting for purchase should be the same. 1-646-738-4820
Very satisfying would recommend to anyone and would definitely book with cheapo air again
No complaint's everything was easy. Friendly service had no problems
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
Booked wonderful flight. Will always use this site for trips
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
So far...so good! Its difficult for Senior Citizens to use technology, but this was nice.
Always follow through our inquiries; is reliable, and has satisfied our needs.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our phone number along with a live online chat link is listed at the top of our website with agents available 24/7, you can also cancel with the airline if you needed to prior to departure. Our apologies for the inconvenience,