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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Informative and good service easy to call if you have issue and concerned
It take little bit of time to get the flight Every time I asked for an airport it gave me another one I couldn't grab my favorite airport but because I could I grabbed the flight at another airport
Very good. Great suggestions, quick to process. Offer a variety of options. System saves my info when I walked away. When I came online it was all there. I didn't have to start my inquiry all over.
EASY WITH INFORMATION! SEAT COSTS---REALLY! TRYING TO GET IN TOUCH WITH THE AIRLINE BY DIALING *******933. IT SAYS IT IS A "
Easy to book, however it is 24 hours before my flight begins and I am unable to dial the number given for the airline to reserve my seats. The phone says "Failed Call" each time I try to dial.
Very good option available to pay later, and very easy to book flights
As above car rental is not user friendly. I have nothing to add
Great experience, very fast response time. Easy booking experience.
As someone who hasn't flown too many times in the past, they make it easy.
Quick and easy booking. Received reasonable pricing and customer service was great.
Pues está bien pero lo que no me gusta es que no incluye ninguna maleta de equipaje eso no está bien que por ser económico
Multi-city travel can be less comfortable regarding time of day arrivals
And departures, i.e. Finding travel times that don't arrive super late in the evenings or morning departures at civilized hours.
Easy and smooth thanks! Lots of emails but all good. Thanks!
Ok, please don't waste my time, cause I am too busy, this should be a choice not a must.
The customer service representative did not speak english which made the process much more difficult and long
That is great saving of cheap flight fare plus promo code for Christian deaf couple needs to visit our family for the week of Thanksgiving time! Thank you for your service!
It was a good experience, Thank you for asking, Hope my experience will be great the next time I need to go on a vacation!
It was easy to book my flight and thank you for the much needed saving.
My overall experience with CheapOair has been fine. I have not yet taken the trip, so I can only refer to the reservations process. It was not a complicated process once I found the Service online. The process was swift, clear and the options were great! This September trip planning has been a good service and I have made a second trip for October. Additionally, I have alread recommended CheapOair to two firends who are planning trips this month.
Much appreciation for tthe opportunity; I am a senior on a prohibitive income and budget, CheapOair makes it possible for me to travel when needed. Sincerely, Dale
The pre-trip reservations and accommodations services have been easy, clear, polite, and encouraging.
Every agent has been exceptionally courteous, informative, and gracious. If the actual trip goes as
Well for me, a senior citizen, in wheel chair, I will be delighted and inspired to make even more referrals for the services. CheapOair has made it possible for me to travel on my budget of time and money.
Dale
Kept getting cut off
Problems entering frequent flier details
Problems
You can add FF# into your reservation if you missed during the booking process on the airline website. Do it during checkin when you print your boarding passes.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our agents do speak english, our apologies for the inconvenience,