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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Wry happy with booking with you. I have Nothing but good things to say in using your site!
Good, Quick responses. Customer service on point. Easy to book
Always available various flights, I'm a customer for more than 15 years! Always satisfied!🙏
No hard time in making reservation,i find cheap fare. I'm glad
I'm very happy and satisfied with the service I received and I will recommend your service to my friends
Loved the service it was great and will recommend to others.
Very good I love it the experience was amazing I would love to have more time and access with this company
Too many added requirements on these options, by the time you choose all the options, the flight is no longer a savings.
I struggled to book on the airline website but managed to do it easily on Cheapoair.com
Difficulty finding payment information otherwise no problems except I would have preferred prices to be in Australian currency.
Was good and faster excelente servicio eficiente con deseos de volar nuevamente gracias por sus servicios
After this trip I will thanks so for no time for please no time for complete
Just quick and easy and probably the cheapest flight
Easy and no nonsense
Nice and simple very very very good. No comment.
I will always booking here
Habia hecho reservaciones antes con Cheapoair.com, cuando viajaba con mi esposo a Alaska.
Gracias por todo. Confiamos en ustedes.
I've always had good results with cheapo flights. Customer service has always been great as well
My s experience is very good no complaints thanks u all is good service I will always be your client
Overall pretty god.used you for about 6 international trips
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

