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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Affordable, Professionalism and respect to customers. I love booking with you all thanks
I've had a Positive experiences each time. I expect to use them again and again
Comparing with other flight ticket booking website. I got the best price
I have had a good experience, whenever I use the services. I've been using it for a few years.
When I was in another country and missed my flight, they helped me buy another return ticket.
It was ok. I received confirmation. I was in a hurry to get a flight.
Amazing experience. I'd recommend this site for any flight booking services required. I look forward to using it much more in the future
Easy and fast booking.no hidden fees and good customer service.easy to use app
Ok well thank u for the 1 who assist my booking Good job he's very kind n humble in assisting senior citizen like me
Cheap and easy to navigate. Always makes it a pleasure to book
Booking with Cheap O Air is easy and I was able to find a great deal. I got an email with in seconds after I bought the ticket with my flight information. I have bought tickets from them before and never had a problem
Always as good as expected and the price was perfect. I am satisfied.
Ok this time, let me out of this survey please, this is offensive
Absolutely impossible to reschedule a flight. After 13 calls, my change of date requests were 'denied'. Cheapoair says it's the airline, but the airline says if you book through an agent the agent has to change the booking.
I'm literally looking at an available flight with the same airline on their site, but they keep telling me there are no flights available.
They purposefully 'cannot help' and make you call back and wait to tire you out so that you give up and cancel - you get no refund - or they suddenly have availability, but want to charge you the price of a whole new ticket.
If you book and no errors are made by them and you don't need changes, you're probably fine, but this is my 2nd negative experience with their call center. Check the reviews on TripAdvisor before booking. Rather book directly through the airlines. It's safer.
Me siento conforme y siempre utilizó este medio para mis viajes,de antemano muchas gracias por la atención brindada
Quicker access than anticipated! I appreciate the ease of access.
Easy to manage I need to travel first to see how my experience was
The website was extremely helpful and the information given was helpful
This was the most stressful experience. Called and no help.
Sorry to hear that, what seems to be the issue? Let us know how we can help.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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