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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Buena al momento de navegar, encontrar vuelos disponibles y económicos
It was a very convenient way to make my last-minute reservations
Ticket cost, boarding pass charge is not fair, lot email correspondence
Got my emails concerning my flight on time,service was good
Good very good service I love and i will always support you and always book here
Good prices always, and the customer service is great thank you
Es demasiado bueno y muy fácil de utilizar siempre tienen a alguien del otro lado del teléfono disponible para aclarar tus dudas.siempre te contestan de muy buena manera y con mucha educación
It is not cheap air like before. Lot of different charges, the cheap price at the beginning of the booking is not an inclusive price.
Cheap and easy to use. Better options as well. Will use again.
I always get cheaper flight and I know I'm safe even my family
Outstanding like it always is with CheapOair. Fast, easy, dependable.
Excellent service always. I tell others about you because it worked for me.
I booked by phone, they didn't offer the discount offered on line, I asked, he said he'd deduct it, never happened.
The service was excellent. I had no problems navigating the booking site.
Very nicely done. I'm happy with my reservations. I'm looking forward to my trip.
Great service good every thing s and comfort inn and the future again with you
My flight, hotel, car package deals are good. The seat selection on my connecting flight is giving me problem. It is not assigning any seat and it kept me asking to choose the seat selection button. It charged my credit card 3x for the same amount, It is still asking me to choose my seat selection. It is frustrating.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Very sorry for the inconvenience, boarding pass charge is optional and you can skip right over it during booking and I see you declined that option so you were not charged.