Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CheapOair

CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey stargrey stargrey stargrey stargrey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Myrna M.
Unfollow Myrna M.
Share Review
Report Review

Efficient
October 14, 2024

Excellent way my reservation
Was processed with seat selection and flight scheduling. Effective

Date of experience: October 3, 2024
Arizona
1 review
0 helpful votes
Follow Prince K.
Unfollow Prince K.
Share Review
Report Review

So excellent
October 14, 2024

Excellent the service are so wonderful I like it I had recommended it's to many friends

Date of experience: October 3, 2024
Canada
1 review
0 helpful votes
Follow Zhaodong V.
Unfollow Zhaodong V.
Share Review
Report Review

The amount that i paid is expensive than the wed side showing

Date of experience: October 3, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Airfares are dynamic in nature and can change at any time. We regret your experience was not satisfactory.

District of Columbia
1 review
0 helpful votes
Follow Ahsan S.
Unfollow Ahsan S.
Share Review
Report Review

Excellent prices
October 14, 2024

Cheapo Air customer service is excellent that is why i always choose this website.

Date of experience: October 3, 2024
Kansas
1 review
0 helpful votes
Follow Hannah T.
Unfollow Hannah T.
Share Review
Report Review

Easy to use app
October 14, 2024

Easy to use app. Good alternative date suggestions. Baggage rules easy to find.

Date of experience: October 3, 2024
Colorado
1 review
0 helpful votes
Follow Jaime N.
Unfollow Jaime N.
Share Review
Report Review

Excellent service, easy booking and professional, helpful customer service.

Date of experience: October 3, 2024
Honduras
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Bueno y cómodo, y de fácil acceso para poder viajar, espero sea comodo.

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
Follow HOANG M.
Unfollow HOANG M.
Share Review
Report Review

The agent helped me so well I am very appreciating him
The price also was reasonable to purchase
Thank you so much CheapOair

Date of experience: October 3, 2024
California
1 review
0 helpful votes
Follow Isaura I.
Unfollow Isaura I.
Share Review
Report Review

Loved it
October 14, 2024

It was easy and fast with great prices,easy with booking no complications.

Date of experience: October 3, 2024
Oregon
2 reviews
0 helpful votes
Follow Tyrese L.
Unfollow Tyrese L.
Share Review
Report Review

The fees are high af tho, and the people that called soliciting extra fees for something I didn't want and then she was rude and hung up on my mom.

Date of experience: October 3, 2024
Philippines
1 review
0 helpful votes
Follow Leah L.
Unfollow Leah L.
Share Review
Report Review

Thank you very much for help..
October 14, 2024

Thank you very much for help. It is big help for us... Thank you

Date of experience: October 3, 2024
Maryland
1 review
0 helpful votes
Follow Ernest J.
Unfollow Ernest J.
Share Review
Report Review

Poor return
October 13, 2024

Poor return for cancel flight no money no calls nothing nothing.

Date of experience: October 3, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Please contact our representatives so that we may look into your concerns.

Florida
1 review
0 helpful votes
Follow Fatima Z.
Unfollow Fatima Z.
Share Review
Report Review

So far so good, I appreciate the easy way to buy a tick to travel for another country, fast, security, a good explanation and with a lot chose of times, prices and Quality. Thank You.

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
Follow Marc N.
Unfollow Marc N.
Share Review
Report Review

Excellent user interface and prices
October 13, 2024

Excellent user interface and prices - Excellent user interface and prices

Date of experience: October 3, 2024
Maine
1 review
0 helpful votes
Follow Sonia X.
Unfollow Sonia X.
Share Review
Report Review

The person was very helpful and friendly made booking my trip easy

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
Follow Jesus C.
Unfollow Jesus C.
Share Review
Report Review

Very quick and plenty of options to choose from. This is my "Go to" for travel!

Date of experience: October 3, 2024
California
1 review
0 helpful votes
Follow Gwendolyn S.
Unfollow Gwendolyn S.
Share Review
Report Review

So far so good no problems at all everything went smooth sailing

Date of experience: October 3, 2024
Ireland
1 review
0 helpful votes
Follow Patrick R.
Unfollow Patrick R.
Share Review
Report Review

Very helpful, had a lot of patience with me, did a great job,great customer service
Thank you

Date of experience: October 3, 2024
Honduras
1 review
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Muy satisfecha con los servicios y responsabilidad siempre

Date of experience: October 3, 2024
AE
1 review
0 helpful votes
Follow Mubusshira M.
Unfollow Mubusshira M.
Share Review
Report Review

Great Service
October 13, 2024

Great and value for money services fro have a nice flight deals

Date of experience: October 3, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
See all photos