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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Excellent the service are so wonderful I like it I had recommended it's to many friends
The amount that i paid is expensive than the wed side showing
Cheapo Air customer service is excellent that is why i always choose this website.
Easy to use app. Good alternative date suggestions. Baggage rules easy to find.
Excellent service, easy booking and professional, helpful customer service.
Bueno y cómodo, y de fácil acceso para poder viajar, espero sea comodo.
The agent helped me so well I am very appreciating him
The price also was reasonable to purchase
Thank you so much CheapOair
The fees are high af tho, and the people that called soliciting extra fees for something I didn't want and then she was rude and hung up on my mom.
Thank you very much for help. It is big help for us... Thank you
Poor return for cancel flight no money no calls nothing nothing.
Thank you for your feedback. Please contact our representatives so that we may look into your concerns.
So far so good, I appreciate the easy way to buy a tick to travel for another country, fast, security, a good explanation and with a lot chose of times, prices and Quality. Thank You.
Excellent user interface and prices - Excellent user interface and prices
The person was very helpful and friendly made booking my trip easy
Very quick and plenty of options to choose from. This is my "Go to" for travel!
So far so good no problems at all everything went smooth sailing
Very helpful, had a lot of patience with me, did a great job,great customer service
Thank you
Muy satisfecha con los servicios y responsabilidad siempre
Great and value for money services fro have a nice flight deals
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Thank you for your feedback. Airfares are dynamic in nature and can change at any time. We regret your experience was not satisfactory.