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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent service, and great customer service, enjoying flying to Killeen airport
After giving all the data the flight was no longer available
Good service, cheap flights, and easy contact when there are problem
I'm so happy to buy my tickets from cheapair,they're so reliable thanks
Excelente la atención me gusta su trabajo muchas gracias por la buena atención gracias gran trabajo
I really like it cheapoair because i can get instant air fairs and so many options to choose one thing I didn't like it there customer service not pikup phone you have to wait for forever
Good service for the price. I will refer and use again thank you.
Reservation was easy but the add-ons where frightful. I am a Senior flying to my sister's funeral. No where was asked about senior nor bereavement discounts. I hope a 50 min layover in DFW is enough.
Best prices excellent service so far. Have been using about 4 years now
I like using this website because i can see many option with different airlines
User friendly good easy transaction easy to use and easy to understand
Happy and satisfied. I received booking details but did not get confirmation yet.
Easy to book flights and very cheap flights and all the staff very helpful and polite.
I was extremely upset when I was ready to pay for my preferred flight yesterday and when I went to click the button, you sent a message saying the price had changed because I waited too long. It went up $150!?
Was able to book a flight that Frontier said was already sold out
I booked and traveled so many times with ease. Great website
Seguimiento mas amistoso en la lengua nativa del solicitante
They do not listen.They are only concerned with their commission
Thank you for the feedback. Please let us know what the issue is so that we may address your concern.
Last time I lost my flight and I learned from that experience that I am purchasing travel protection in case I miss my flight or there is a cancellation
The prices are reasonable and I am satisfied! I couldn't have asked for a better online agency, even when booking tickets close to the date of departure.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. With people all over the world able to go onto their computers, laptops and even phones to look for the same limited seats on any given flight, discounted airfares can sell out quickly. That is why it is an industry standard that fares are never guaranteed until the ticket is issued. We regret any inconvenience.