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CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Ohio
1 review
0 helpful votes
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I am impressed with the discount I found for what I was looking for today, but I look forward to continuing to find more!

Date of experience: May 13, 2021
Georgia
1 review
0 helpful votes
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I like the selections you offer
May 13, 2021

I like the selections you offer. Some i had never heard of before.

Date of experience: May 13, 2021
Ohio
1 review
0 helpful votes
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So happy I found this site to save money for family outings.

Date of experience: May 10, 2021
Maryland
1 review
0 helpful votes
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Responsive
May 10, 2021
Updated review

Had an issue, reached out and they resolved immediately. Have been a Certifikid fan for years - the deals are great and their team is exceptional. Certifikid is what Groupon wishes they could be! LOL

Date of experience: May 10, 2021

Website is jumping around, not processing order/payment

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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The cart experience was bad
June 9, 2021

The cart experience was bad. I kept trying to choose one ticket but it wouldn't update from two to one. I had to try multiple times before it updated.

Date of experience: May 10, 2021
New Jersey
1 review
1 helpful vote
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It took me a few times to get the correct number of tickets in my cart to be able to buy them.

Date of experience: May 9, 2021
New Jersey
1 review
0 helpful votes
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How on earth did I put my reward code HELLO5 in and it bring my total down to $25 but when I completed my checkout you charged me the $29 anyway. You owe me $5

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
New Jersey
1 review
0 helpful votes
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Took two days to be able to purchase the tickets. Website was not working

Date of experience: May 6, 2021
Virginia
1 review
0 helpful votes
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Sounds like it will be fun—my daughter will love it

Date of experience: May 6, 2021
New Jersey
1 review
0 helpful votes
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Just want to be sure I am able to use these since my kids are begging me to go!

Date of experience: May 6, 2021
Pennsylvania
1 review
0 helpful votes
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It was ok, great discounts
May 5, 2021

It was ok, great discounts. But I would like to see group discounts.

Date of experience: May 5, 2021
District of Columbia
1 review
0 helpful votes
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I was trying to add multiple vouchers I had to do 2 seperate orders as what I put in the cart kept disappearing.

Date of experience: May 4, 2021
Florida
1 review
1 helpful vote
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The total items in my cart kept increasing to 2 and 3 when I only ordered 1. Had to exit and start over multiple times.

Date of experience: May 3, 2021
Maryland
1 review
0 helpful votes
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Good, but i hate this survey thing they male me do after i buy something.

Date of experience: May 2, 2021
New Jersey
1 review
0 helpful votes
Follow Michelle H.
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Why tf are u still allowing people to purchase tickets on date for a show that passed already

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2021
California
1 review
0 helpful votes
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I could not login tru Facebook, I had to open an account

Date of experience: April 30, 2021
Pennsylvania
1 review
0 helpful votes
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It was super easy to navigate and checkout. And great price

Date of experience: April 29, 2021
Minnesota
1 review
0 helpful votes
Follow Ashley I.
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Love the local deals and how easy it is to get them!

Date of experience: April 29, 2021
Kentucky
1 review
0 helpful votes
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So far so good, haven't received my tickets yet but all good as long as I get those lol

Date of experience: April 27, 2021
Tennessee
1 review
0 helpful votes
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Very nice to find this site
April 28, 2021

Very nice to find this site. Looking for tickets that were not super expensive and this was perfect!

Date of experience: April 27, 2021

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States