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CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Ohio
1 review
0 helpful votes
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Multiple problems processing transaction with no help.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2021
Washington
1 review
0 helpful votes
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...
May 22, 2021

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Date of experience: April 21, 2021
Arizona
1 review
0 helpful votes
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It took several attempts to get the cart to show the correct value, but finally it happened.

Date of experience: April 21, 2021
District of Columbia
1 review
0 helpful votes
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I have never had a bad experience with Certifikid!

Date of experience: April 21, 2021
Iowa
1 review
0 helpful votes
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Message below the "major city near you" field says you can leave it blank. However, doing so results in an error and you are forced to choose a city to proceed.

Date of experience: April 21, 2021
Illinois
1 review
0 helpful votes
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It would not allow me to purchase on my phone or ipad

Date of experience: April 19, 2021
New York
1 review
0 helpful votes
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Took me longer because it was a bit confusing to register but otherwise very quick and easy

Date of experience: April 19, 2021
Oregon
1 review
0 helpful votes
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I had a great experience signing in and paying for the event. Hoping the the log in and watching event go as smoothly.

Date of experience: April 19, 2021
Maryland
1 review
0 helpful votes
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I love love LOVE CertifiKID!
April 19, 2021

I love love LOVE CertifiKID! The deals plus the ease of purchase have kept me coming back for years! I recommend this site often to my friends w/kids. Keep up the amazing work

Date of experience: April 19, 2021
Virginia
1 review
0 helpful votes
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I've purchased a few vouchers with CertifiKid. It has always been a smooth process.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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I would have liked to speak to someone about this order. I called but they said I had to email.

Date of experience: April 17, 2021
Maryland
1 review
0 helpful votes
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Siempre hay buenos precios!
April 15, 2021

Siempre hay buenos precios! Great price and great web site

Date of experience: April 14, 2021
New Jersey
1 review
0 helpful votes
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I shouldn't have to sign up to your mailing list to get tickets to an event. Very sneaky way to get an email.

Date of experience: April 14, 2021
Iowa
1 review
1 helpful vote
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It is good
April 6, 2021

I wish that it could help me with typing my sentences because I still am not the best at typing good full sentences and I was trying to get better at not typing run-on sentences. Thank you but overall it is a good app. I don't have a business so I chose a random here is proof of purchase.

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Have used this site for many years and have never been disappointed.
User friendly, reasonably priced and good quality products.

Date of experience: March 10, 2021
Texas
1 review
0 helpful votes
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Quick and easy
March 27, 2021

Quick and easy. I wish there had been an option to delay the email to the gift recipient. I put in the father's email, because of this.

Date of experience: February 25, 2021
District of Columbia
1 review
0 helpful votes
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I absolutely love Certifikids
March 24, 2021

I absolutely love Certifikids. I've been a customer for years. I've never been disappointed. So much fun for the whole family.

Date of experience: February 22, 2021
Maryland
1 review
0 helpful votes
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I update my card in my account twice and then clicked on complete my purchase in my cart, but it still only showed my old card as the option for using a saved payment method. Probably just a glitch.

Date of experience: February 22, 2021
Maryland
1 review
0 helpful votes
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So far so good, but I still need to take the next steps to order.

Date of experience: February 13, 2021
Maryland
3 reviews
1 helpful vote
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Last March I planned to have my daughter's 6th birthday party at Skyzone. Pressed for money, I purchased tickets through CertifiKID.
Then COVID struck and I had to cancel her party for the sake of doing our part to keep everyone safe. CertifiKID refused to refund my money and instead gave me a credit. I wrote 2 emails begging for a refund so I would have the money to put towards an alternate birthday plan for my daughter and they still refused. I thought they'd have a heart especially in difficult times, but nope. Here we are a year later, still fighting COVID, and my money still sits in their bank, not mine. There are never any offers on their website that are of use to my family, especially now because almost everything is still shut down due to the pandemic. So once again, I'm trying to plan something special for my daughter's pandemic birthday #2, with a credit I'm unable to use.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2021

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States