Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CertifiKid

CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CertifiKid?
grey stargrey stargrey stargrey stargrey star

CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Leopoldo I.
Unfollow Leopoldo I.
Share Review
Report Review

Good overall experience, fast check out, screen graphics and set up seem outdated or in need of a modern facelift.

Date of experience: May 24, 2021
Maryland
1 review
1 helpful vote
Follow Heather X.
Unfollow Heather X.
Share Review
Report Review

It took 5 tries to actually make the purchase. I even tried on the app, but it told me I had to go back to the website. How can the process be so cumbersome to update a credit card on file? I nearly quit - Just not worth my time when the site doesn't work.

Date of experience: May 23, 2021
Virginia
1 review
1 helpful vote
Follow Stacy B.
Unfollow Stacy B.
Share Review
Report Review

For some reason it was kicking out my payment? Had to enter it 3 x!

Date of experience: May 23, 2021
Maryland
1 review
0 helpful votes
Follow Jones X.
Unfollow Jones X.
Share Review
Report Review

Easily navigated and purchased at a cheaper cost than there own website for Jurassic quest.

Date of experience: May 23, 2021
Ohio
1 review
0 helpful votes
Follow Kimberly N.
Unfollow Kimberly N.
Share Review
Report Review

Do not want a lot of junk email sent to me know that I had sign up to order

Date of experience: May 22, 2021
Ohio
1 review
0 helpful votes
Follow Jacinta W.
Unfollow Jacinta W.
Share Review
Report Review

Process was easy
May 22, 2021

Process was easy. Needs to provide more information concerning the purchase of voucher/ tickets. Like do we get one voucher person for circus?

Date of experience: May 22, 2021
Maryland
1 review
0 helpful votes
Follow Jennie C.
Unfollow Jennie C.
Share Review
Report Review

Great service and prompt response to questions. I am very satisfied so far.

Date of experience: May 21, 2021
Virginia
1 review
0 helpful votes
Follow Hsin-Pei O.
Unfollow Hsin-Pei O.
Share Review
Report Review

Great service and great price
May 21, 2021

Great service and great price. This site is easy to navigate.

Date of experience: May 20, 2021
District of Columbia
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

I have received an email with my tickets but it's unclear how to use them to receive the audio tour.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Ohio
1 review
1 helpful vote
Follow Nikki X.
Unfollow Nikki X.
Share Review
Report Review

These deals are amazing, I love it because it makes fun activities affordable for everyone. Thank you so much!

Date of experience: May 19, 2021
Ohio
1 review
0 helpful votes
Follow Elizabeta J.
Unfollow Elizabeta J.
Share Review
Report Review

Checkout was super easy but a little confusing on whether I needed to add 2 or 4 tickets to my cart. Not clear at checkout on how to redeem the free child ticket.

Date of experience: May 18, 2021
Virginia
2 reviews
0 helpful votes
Follow Darleen N.
Unfollow Darleen N.
Share Review
Report Review

Easy
May 18, 2021

Easy. Except for changing PW every 6 months was annoying

Date of experience: May 17, 2021
Virginia
1 review
0 helpful votes
Follow Jeane T.
Unfollow Jeane T.
Share Review
Report Review

Log is says user name OR email, but would not accept my email nor give me an option to recall my user name. Thankfully I finally remembered it, but it wasn't a simple process.

Date of experience: May 17, 2021
District of Columbia
1 review
0 helpful votes
Follow LESLIE R.
Unfollow LESLIE R.
Share Review
Report Review

Clear description on what you are buying and easy checkout.

Date of experience: May 17, 2021
Maryland
2 reviews
0 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Share Review
Report Review

My transaction keeps getting declined but i dont know why

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2021
Virginia
1 review
0 helpful votes
Follow NITIN Z.
Unfollow NITIN Z.
Share Review
Report Review

Straight forward, simple, intuitive shopping experience. Love it.

Date of experience: May 15, 2021
Maryland
1 review
0 helpful votes
Follow Ray I.
Unfollow Ray I.
Share Review
Report Review

Website should be a bit easier to see the top deals.

Date of experience: May 15, 2021
Virginia
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

Amazing deals and savings will always use this site

Date of experience: May 15, 2021
Massachusetts
1 review
0 helpful votes
Follow Donna E.
Unfollow Donna E.
Share Review
Report Review

Very quick and easy
May 14, 2021

Very quick and easy. We are looking forward to more deals in the future.

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
Follow Melody E.
Unfollow Melody E.
Share Review
Report Review

The website kept saying i couldn't do things like create an account, i go to switch devices and it actually made the account

Date of experience: May 14, 2021

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States