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CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Illinois
1 review
0 helpful votes
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Pretty straight forward
March 18, 2023

Pretty straight forward. First transaction. Second transaction will be smoother hopefully. Credit card information saved for next time!

Date of experience: March 18, 2023
Texas
1 review
0 helpful votes
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It was very easy to purchase and price is excellent.

Date of experience: March 17, 2023
Maryland
1 review
0 helpful votes
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My transaction keeps getting declined!I've entered and re-entered my information several time, and I have more than enough money in my bank account to cover the charges.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2023
Maryland
1 review
0 helpful votes
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I had to try to purchase this voucher multiple times before my purchase finally went through as completed.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2023
Maryland
1 review
0 helpful votes
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I can't update my credit card information, so the site is not allowing me to complete a purchase.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2023
District of Columbia
1 review
0 helpful votes
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Horrible website experience
March 23, 2023

Horrible website experience. System will not update expired card so unable to make purchase. Link to delete old card doesn't work.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Maryland
1 review
0 helpful votes
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I was able to quickly change my password so I could shop

Date of experience: February 16, 2023
Tennessee
1 review
0 helpful votes
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I was happy to get the promo code for the discount. Every little bit helps.

Date of experience: February 10, 2023
Massachusetts
2 reviews
0 helpful votes
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It was great but there should be checkout for guest only!

Date of experience: February 8, 2023
Georgia
1 review
0 helpful votes
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So far so good
February 4, 2023

So far so good. Hopefully it will work like it should.

Date of experience: February 4, 2023
Georgia
1 review
0 helpful votes
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Price is fantastic, but website is buggy. I had to login more than once to complete my order.

Date of experience: February 3, 2023
Virginia
1 review
1 helpful vote
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We love CertifiKID!
January 30, 2023
Updated review

We love CertifiKID! We have been using the site for years and always find the best deals on family-friendly things to do.

Date of experience: January 30, 2023

Love CertifiKID!
October 19, 2021
Previous review

Love CertifiKID!

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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Very easy and convenient way to get a good deal for tickets.

Date of experience: January 26, 2023
California
1 review
0 helpful votes
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I have purchased several CertifiKid deals over the...
January 26, 2023
Updated review

I have purchased several CertifiKid deals over the past few years. Great offers with a user friendly website and checkout process.

Date of experience: January 26, 2023

Quick and easy shopping and checkout
May 16, 2021
Previous review

Quick and easy shopping and checkout.

Date of experience: May 16, 2021
District of Columbia
1 review
0 helpful votes
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CertifiKID has been a great source for finding fun new things to do with my kids. The deal help too!

Date of experience: January 20, 2023
Georgia
1 review
0 helpful votes
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Very pleased!
January 19, 2023

Very pleased! The site is extremely user friendly!

Date of experience: January 19, 2023
Georgia
1 review
0 helpful votes
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This website always gives you enough information to go by.

Date of experience: January 18, 2023
Maryland
1 review
0 helpful votes
Follow Rajkumari N.
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Credit card is not getting updated after multiple tries.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2023
Nebraska
1 review
0 helpful votes
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It's a little confusing to say update cart but then...
January 7, 2023
Updated review

It's a little confusing to say update cart but then nothing actuary goes into my shopping cart. Also, selecting a number of adult and child tickets from the same screen would be helpful.

Date of experience: January 7, 2023

Great deal and easy shipping
September 30, 2021
Previous review

Great deal and easy shipping

Date of experience: September 30, 2021
Pennsylvania
2 reviews
0 helpful votes
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I have had nothing but good shopping experiences with...
January 4, 2023
Updated review

I have had nothing but good shopping experiences with Certifikid.

Date of experience: January 4, 2023

So easy to buy tickets and redeem them
July 20, 2022
Previous review

So easy to buy tickets and redeem them.

Date of experience: July 20, 2022

I have used Certifikid a fair amount of times and have had a good overall shopping experience every single time.

Date of experience: May 10, 2022

Certifikid makes it simple to be able to shop for experiences.

Date of experience: March 8, 2022

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States