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CertifiKid

4.3

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Delaware
1 review
0 helpful votes
Follow Sarina K.
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Good, but the shopping cart is confusing you have to update your cart it doesn't update automatically and I almost purchased the wrong amount of tickets a few times

Date of experience: December 25, 2022
Maryland
1 review
0 helpful votes
Follow Laura K.
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The site was easy to read and I could quickly find what I was looking for!

Date of experience: December 25, 2022
Virginia
1 review
0 helpful votes
Follow Pannie N.
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I was not able to select both kids and adults tickets on the 1st time. Had to go back and search for the event again to select my 2nd tickets.

Date of experience: December 21, 2022
Florida
2 reviews
0 helpful votes
Follow Edouard F.
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I love this website
December 14, 2022

I love this website. It works well and I love the deals we find to have great times with my family.

Date of experience: December 13, 2022
Florida
1 review
0 helpful votes
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Very hard to navigate buy tickets
January 9, 2023

Very hard to navigate buy tickets. Wanted two VIP packages. 4 adults 4 kids. Could not get it

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2022
Maryland
1 review
0 helpful votes
Follow Lisa I.
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So far, creating a password to log in was the hardest part.

Date of experience: December 9, 2022
Virginia
1 review
0 helpful votes
Follow Carolina D.
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Easy process to check out and love the great deals.

Date of experience: December 8, 2022
Maryland
1 review
0 helpful votes
Follow Ula-Karina S.
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Easy to search the vent that I was looking for and...
December 5, 2022
Updated review

Easy to search the vent that I was looking for and easy to checkout!

Date of experience: December 5, 2022

Quick, easy, good and thorough instructions on how...
October 21, 2021
Previous review

Quick, easy, good and thorough instructions on how to redeem!

Date of experience: October 21, 2021
Maryland
1 review
0 helpful votes
Follow Brandee U.
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It was quick and easy to purchase tickets for an event.

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
Follow Nikki W.
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Would be helpful if you told how many tickets left

Date of experience: December 3, 2022
Florida
1 review
0 helpful votes
Follow Shaunett V.
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Very easy to purchase tickets
December 3, 2022

Very easy to purchase tickets. No hidden fees or surcharges.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
Follow Jamie K.
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Took multiple attempts to make an account, which also interrupted my shopping making me start over

Date of experience: December 2, 2022
Virginia
2 reviews
0 helpful votes
Follow Molly X.
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Thanks for offering families discounts on some cool experiences!

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
Follow Wilton V.
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Great experience, very easy check out, easy to navigate UI.

Date of experience: November 27, 2022
Maryland
1 review
0 helpful votes
Follow Jody X.
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Can't get purchase to submit after entering correct card info numerous times

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2022
Maryland
1 review
0 helpful votes
Follow Katrina F.
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Awesome!
November 27, 2022

Awesome! This is a show I can take my kid to that will create so many memories

Date of experience: November 26, 2022
New Jersey
1 review
0 helpful votes
Follow Jason A.
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First order didn't go through properly and there was No negative impact. I was able to complete the second order with no problem.

Date of experience: November 25, 2022
Florida
1 review
0 helpful votes
Follow Valerie M.
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Thanks, for always having better deals than everybody

Date of experience: November 25, 2022
District of Columbia
1 review
0 helpful votes
Follow Angela T.
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I have tried to update my expired cc 5x and it's still showing the old card! I saved the new card, checked the box, & still an issue! Oddly, I could easily update my address though.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 22, 2022
Maryland
1 review
0 helpful votes
Follow Timothy L.
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I don't like that I had to sign in and then it took me away from the deal, then it doesn't have options for payments I trust, PayPal, Venmo, or other third parties. Also too many popups

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 22, 2022

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States