Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CertifiKid

CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CertifiKid?
grey stargrey stargrey stargrey stargrey star

CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
This company does not typically respond to reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Mangala M.
Unfollow Mangala M.
Share Review
Report Review

I had to retype my new credit card information three times before it processed correctly, it kept processing my old credit card information, even though I had not selected that credit card option.

Date of experience: May 9, 2023
District of Columbia
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

Will not accept my credit card payment - tried multiple cards and said all had expired.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2023
District of Columbia
1 review
0 helpful votes
Follow Carolyn H.
Unfollow Carolyn H.
Share Review
Report Review

I have tried paying 3 times with non expired cards and the site keeps telling me my card is expired

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2023
Missouri
1 review
0 helpful votes
Follow Dana G.
Unfollow Dana G.
Share Review
Report Review

Had a little difficulty registering but fine after that

Date of experience: April 30, 2023
Missouri
1 review
0 helpful votes
Follow Corrina B.
Unfollow Corrina B.
Share Review
Report Review

.
April 29, 2023

...

Date of experience: April 29, 2023
Missouri
1 review
0 helpful votes
Follow Janet Z.
Unfollow Janet Z.
Share Review
Report Review

Took me a hot minute to get it all done but I finally did

Date of experience: April 28, 2023
Minnesota
1 review
0 helpful votes
Follow Emily Z.
Unfollow Emily Z.
Share Review
Report Review

Easy to purchase
April 28, 2023

Easy to purchase. But the cart doesn't reflect clearly the deal you're purchasing. Hoping it works out the way it looks…

Date of experience: April 27, 2023
Kansas
1 review
0 helpful votes
Follow Morne Q.
Unfollow Morne Q.
Share Review
Report Review

It was easy to get the tickets purchased with options as well.

Date of experience: April 26, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Share Review
Report Review

Very easy process
April 18, 2023
Updated review

Very easy process.

Date of experience: April 17, 2023

This is a great deal and my kids are so excited
June 3, 2021
Previous review

This is a great deal and my kids are so excited.

Date of experience: June 2, 2021
Maryland
1 review
0 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Share Review
Report Review

The system will not let me update the expiration date on my saved card and won't let me enter the same card with a new expiration date.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2023
Minnesota
1 review
0 helpful votes
Follow Nicole E.
Unfollow Nicole E.
Share Review
Report Review

It said i unsuccessfully signed into certified but then let me purchase cards

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2023
Virginia
1 review
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

Customer Service
May 14, 2023

Fixed my credit card issue within the same day! Impressed with the customer service. Thank you for helping.

Date of experience: April 14, 2023
District of Columbia
1 review
0 helpful votes
Follow Celia J.
Unfollow Celia J.
Share Review
Report Review

There was a mistake at first, but it was corrected

Date of experience: April 9, 2023
Arizona
1 review
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

I cannot get ahold of customer service and I have been attempting to purchase tickets. I continue to receive an error message every time I get to check out.

Date of experience: April 8, 2023
New York
1 review
0 helpful votes
Follow Jenna A.
Unfollow Jenna A.
Share Review
Report Review

Very easy to navigate and prices explained fully
April 8, 2023
Updated review

Very easy to navigate and prices explained fully. Will definitely be back!

Date of experience: April 8, 2023

Very easy to navigate
April 5, 2022
Previous review

Very easy to navigate

Date of experience: April 5, 2022
Connecticut
2 reviews
0 helpful votes
Follow Jorge V.
Unfollow Jorge V.
Share Review
Report Review

Love it would recommend it to anyone who views this please take advantage

Date of experience: April 1, 2023
Connecticut
1 review
0 helpful votes
Follow Arcadio O.
Unfollow Arcadio O.
Share Review
Report Review

Quick and easy, looking forward for my kids to enjoy and experience the best of brick fest.

Date of experience: March 30, 2023
New York
1 review
0 helpful votes
Follow Judith F.
Unfollow Judith F.
Share Review
Report Review

First time using this site
March 28, 2023

First time using this site. Easy sign up easy check out

Date of experience: March 28, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

Seems great so far and extremely helpful with finding events to do with my children

Date of experience: March 27, 2023
New York
1 review
0 helpful votes
Follow Peter U.
Unfollow Peter U.
Share Review
Report Review

So far, so good
March 25, 2023

So far, so good. Was very early in the process to ask for a survey

Date of experience: March 25, 2023

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States