CellularOutfitterReviews 1,716

The customer service representative took care of me and was fast about it.

I love my cellphone case. The communication with CellularOutfitter was great. Very good customer service.

Massive email bombardment, item I ordered was on backorder, was not notified of this when placing order, order was not shipped until I contacted customer service to inquire about order, never received notification that item was back in stock despite obnoxious emails. Will never do business with this company again. You guys suck.

Shipping was more than cost of order. Would not give shipping cost prior to placing order. Case will not stay closed when you put cards or money in slots provided. The only reason to have this type of case is to be able to carry ID, credit card, money, etc. with your phone. Does not work, Will not even hold one item and still stay closed. If it didn't cost more to ship it back then to keep it, I would return it.

Had a good experience with your company would order again if need arises

This is the second time they shipped the wrong item on the same order.
Not a lot of confidence in your company!

I needed a case and got more than I expected. The screen protector and stylus were bonus items! And to think, it's for an older style phone.

I made a stupid mistake and ordered a case for a different phone than I own, and when I asked how to return it, they said not to worry about it and refunded it anyway.

I had some problems in the beginning with getting a hold of someone to talk to about my order and was very upset because I didn't know what was going on finally Lauren contacted me and I was taken care of and recieved my order I really feel she made the difference so great job Lauren. Thank steve

I received my order and it was not the correct item. Tried calling and stayed on hold until a vm connected. No one called back. Sent emails and no one responded. Returned order for replacement, have not received. Going to have my credit card company reverse the charges and then I'll hear from them. Will never order from them again.

I would definitely buy through your service again. Oh I did. Would recommend you to others.

I ordered 3 cases and a screen protector. Delivery time was great I got my order just after a few days of ordering. They got one order wrong but was quick enough to replace it. Friday I called about the wrong item and got the replacement Monday. I like the quality of the products too.

I give the customer service agent Anson Hsu a five star rating, but it took some really frustrating emails with others before reaching him. I am, because of him, leaving this rating as a happy customer. The product itself is just as described and the price is good, and Mr. Hsu's help, all ended well.

I ordered a phone case. At time of order I saw NO shipping fees. I looked next day.and had. Shipping charges added. I was furious. But attentive rep Cole explained that the fees came after I tap apply. Still foggy on that. But bottom line Cole quintessentially helping, kind send polite. Cellularoutfitters is fortunate he is on their team!

Called customer service 3 or 4 times to cancel my order. No response, no return call receivedrosen

I accidentally ordered the wrong phone case and screen protector. When i called the gal found the same design on the right model and even upgraded me to a nicer wallet case for free. I also go a new, free screen protector and the best part is that i dont have to return my old stuff. It was really amazing!

My original order appeared to have gotten lost in the mail. Lauren quickly took command of the situation and sent me the order again, but for free AND by Priority 2-Day Mail! I received it a few days later, and as usual it was exactly what I wanted!