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CellularOutfitter

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CellularOutfitter

3.3
cellularoutfitter.com

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CellularOutfitter Reviews Summary

CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 251st among Mobile Phones sites.

service
48
value
47
shipping
50
returns
27
quality
36

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Florida
1 review
0 helpful votes
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Order not what I ordered.
October 12, 2016

Ordered iPhone 7 plus case.
Received iPhone 6 Plus case.
There are differences that make it unacceptable for my 7 plus.

Date of experience: October 11, 2016
New Jersey
1 review
0 helpful votes
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Paulyne
October 12, 2016

Had a small issue with the phone holder I ordered. I expressed my concern in SEVERAL emails. The last person to respond was Paulyne. She handled the situation FAR BEYOND my expectations. Cellular outfitters is a EXTREMELY customer oriented company, and it, and Paulyne have EARNED my HIGHEST endorsement.

Date of experience: October 11, 2016
South Carolina
1 review
0 helpful votes
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Products I purchased were exactly what I wanted and the price was great. Site was eas to use and find items. Followup emails told me exactly when my shipment was to be here. Great experience. Will use this company again.

Date of experience: October 11, 2016
California
1 review
0 helpful votes
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Totally Enjoy My iPhone 6s Plus case
November 12, 2016

Website is user friendly, what you view is what you receive. I usually receive my case within 4-7 days

Date of experience: October 11, 2016
North Carolina
1 review
0 helpful votes
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Disappointed
October 11, 2016

The order took so long to come, about 3 weeks, not the 4-10 days promised and came incomplete. The screen protector was missing.

Date of experience: October 11, 2016
North Carolina
1 review
0 helpful votes
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Superior
October 11, 2016

Initially shipping charges were not applied but charged after completing the order. However part of it was removed as a one time offer. Secondly wrong item was delivered and then the correct item was sent after follow up.

Date of experience: October 11, 2016
New York
1 review
0 helpful votes
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Great company
October 11, 2016

I ordered, it arrived long before it was promised, good quality, good looking accessory. I was missing a piece of the order, messaged the company and they got it right out to me. Very happy and will order again.

Date of experience: October 11, 2016
Illinois
1 review
0 helpful votes
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Exceptional
October 11, 2016

Good customer service all around. Thanks and keep up the good work

Date of experience: October 10, 2016
Kentucky
1 review
0 helpful votes
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Always Excelent Service
October 11, 2016

Broke a phone and got a new one and worried about how long it would be unprotected. I could not decide between 2 of the defender cases so I ordered them both that day (Wednesday) along with a screen protector and a free stylus. I chose priority delivery for the extra $12 and viola, I had my order that Friday.
I did not have to go through the weekend with my phone unprotected!

Date of experience: October 10, 2016
Arizona
1 review
0 helpful votes
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Forced to buy something I didn't need
October 11, 2016

Product great, but I didn't need glass protection. Shipping was way out of line

Date of experience: October 10, 2016
Kansas
1 review
0 helpful votes
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Convient
October 11, 2016

I really enjoy how cellular outfitter has any i need for my phone keep up the good work

Date of experience: October 10, 2016
Texas
1 review
1 helpful vote
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Thank you Aly
October 11, 2016

Aly was quick courteous knew her product and sent me another case to replace the one I ordered that had quit working. Kudos to Aly

MG Austin Tx

Date of experience: October 10, 2016
California
1 review
0 helpful votes
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Cell Phone Products
October 11, 2016

Price was good and my order was delivered promptly. Good service and the products exceeded expectations.

Date of experience: October 10, 2016
Washington
2 reviews
0 helpful votes
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Sent wrong product
October 10, 2016

I ordered to cases for my new I phone 7 and they sent 2 packages that said for I phone 7 but they were for the old Iphone 4 not happy I hate returning items. Now I must go find a new case today as I can not wait another week for a case for my phone

Date of experience: October 10, 2016
Texas
1 review
0 helpful votes
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Over All 1 Star
October 10, 2016

Cellular Outfitter's (CO) Products are fantastic...

BUT because of the factCO has sent so many emails, blasting with unwanted adds they have made me regret doing business with Them!

This is even after I personally spoke to someone with Cellular Outfitter and asked them to remove me from the list.

To top that off... I told them that one of the products that I ordered was missing and said to forget about sending just refund my money (because after researching the product it was discovered that it was not what I wanted). But Guess what? They send it anyway and another free pen...

Date of experience: October 10, 2016
Florida
1 review
1 helpful vote
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I AM NOT AT ALL SATISFIED WITH MY FIRST EXPERIENCE WITH CELLULAR OUTFITERS. I WROTE IMMEDIATELY AFTER ORDERING ASKING TO CANCEL THE ORDER. I GAVE MY EMAIL ADDRESS SO I WOULD GET A 20% DISCOUNT. I DIDN'T GET THE DISCOUT AND THE ENTIRE PROCESS WENT BY SO QUICKLY I DIDN'T GET THE CHANCE TO REVIEW MY ORDER. ALL I WANT IS TO CANCEL MY ORDER.

Date of experience: October 10, 2016
Virginia
1 review
0 helpful votes
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Received product & was not blown away but satisfied. However, I received an email thanking me & offering me a discount on my next purchase. I then received another email that the first one was on error as no purchase was made even though I already had my item in hand! Sent them a message regarding this issue & to date have received no response.

Date of experience: October 10, 2016
Texas
1 review
1 helpful vote
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Cell phone cover
October 10, 2016

I ordered a cell phone cover for a LG K10. When I received it--I paid extra to receive it in 2 to 4 days--it got here in 4 days, it did not fit. When you clip it on in one area, it comes undone in another area. It just does not fit!

Date of experience: October 10, 2016
Rhode Island
1 review
0 helpful votes
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The tricked me
October 10, 2016

I ordered a samsung high definition bass headphones and they send a crappy chinese headphones

Date of experience: October 9, 2016
Texas
1 review
0 helpful votes
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Bad experience
October 9, 2016

I paid an extra $24.98 for 2 day shipping when I ordered on Sunday, October 1. On Thursday, 4 days later I received a screen saver & a stylus (which was a free item). As of today, October 9th, I still haven't received the phone case for my new phone. I would hope the press shipping charge would be refunded.

Date of experience: October 9, 2016