CellPhoneCases

Very shady company - Take a look at Better Business Bureau's website and do a search -- even BBB doesn't get a response from them! I received the wrong cellcase so returned it and requested the correct case, and paid for return shipping, including a letter with the exchange item details. 3 weeks went by, nothing, so sent them a status inquiry. They responded that they shipped it. I stated I didn't receive it and asked for tracking #. They replied they don't do tracking but said they would send out another, and even went further to say they would provide tracking info with the next supposed shipment. 2 weeks went by, nothing again! So I sent another inquiry, they replied by saying they do not have tracking info. And basically pushed me under the rug... I got taken! **SAVE YOURSELF A BIG HEADACHE - TAKE YOUR BUSINESS ELSEWHERE**

Ordered a cell phone case for my LG V50 on a Monday. Received my order number but was unable to use it to track using the website. I sent two emails, one 3 days after my order and a 2nd email 4 day after my order. No reply... On the 5th day I sent a email telling them I was unhappy with the service. I then received a rude a totally unprofessional and childish reply from his team. No apology at all, just a rude child. When I finally did receive my phone it was crap quality! I would like to return this but I'm sure it will just be a fight. Save yourself the pain and just use Amazon.

I ordered screen protectors for the Huawei mate pro 20 and they sent me a completely different screen cover. I emailed them with these photos and they are pretending that they are correct. As if there would be a more than 5cm grab on either side of the phone cover. I am furious. Waste of money. Don't bother

After waiting over a week, the first temper glass came to me broken. They said they would send a replacement right away, but waited over another week just for that. After I sent them an email of keeping me updated, they shipped the temper glass that day(what a coincidence). When the replacement came, I thought the temper glass would be for my galaxy s10. Again, was sent incorrectly for a galaxy s10 plus. Temper glass is so much bigger than my phone. I am very disappointed, as I waited over 2 weeks to recieve a cracked temper glass to a replacement that was again sent incorrectly. I would not waste my time on this website. I am in the process of getting a refund now.

Ordered cases over a week ago, still no cases yet. A week is a long time these days considering other companies can deliver things in 24 hrs. The shipping tracker does not update or notify me of updates. No activity for over 3 days. I would never have ordered from them had I known they'd be like this. And they blame DHL. "It's not our fault, it left our warehouse in 24 hrs". Well I don't care, I did no business with DHL, I did business with you, you are responsible for ensuring fast delivery and good customer service etc. DHL has no obligation to me.
Horrible way to do business.

I bought a case for my iphone 7 and when it eventually arrived I was disappointed.:-
1. The case was a bad fit. 2. The phone does not shut down when the flap is closed. 3. The button on the side to shut the phone down doesn't work. To be fair they answered my e-mail quickly but were unhelpful saying "Return the item if it is faulty but you have to pay return postage and there is a 20% restocking fee". I live in the UK so returning the item is a no go. The item wasn't expensive but it does not match the description on their website so I was miss sold this item. Wish I had read the reviews before buying.

I start with the fact that their only marketing tactic they use is free shipping. Well I would love to have average of less than 10 dollars paid but didn't have to wait for weeks. The 2nd and most important issue if there is a bad design, they use the excuse of used item that they are not gonna refund you plus they will take the possession of the item you paid for. Legalized rip off! They don't care if they carry items with bad design that jeopardizes a 1000 dollar cellphone. Mine the edges of the case was below the screen height which is subject to crashing the display if it falls face down. What kind of protection is that?! They also have 20 percent restocking fee even if your item is unused. Also you need to pay for the shipping back and if you want exchange pay again for shipping the new item. All in all they are miles and miles behind an average service quality you get from places like Amazon. I mentioned "Not ethical" because they intentionally not reveal drawbacks mentioned above and customer finds out when they are already roped in!

I ordered new screen protectors for 2 brand new LG G8X Thinq cellphones. I didn't pay attention and forgot to include the "X" in the search bar. So I ordered the wrong size screen protectors. I emailed costumer service that I've received the envelope but didn't opened it because I would like to send the screen protectors back for a refund. After a couple days I've received an email back, stating I would have to pay for return shipping and they would charge me 20% restocking fee! I give you a good advice, spend your money elsewhere.