CedCommerce

24/7 support is a scam. You'll be left hanging after the *Free support is over. Even if the plugin itself has issues, you'll have no choice but to pay for their upsell.

Lots of bugs and issues.

Half baked product - they purposely don't develop it so you can pay for their custom upsell

The app did not do what the guys promised it would do.

I had a chat with them before subscribing, they told me the app will synchronise inventory and order automatically. After subscribing the story was completely different: 1. The uploading of the first 10,000 SKUs will be done free, any other addition will be subjected to additional price; 2. The mapping of the inventory with the marketplace catalogue is manually done. And they were directing me on how to do the mapping, I had no clue of what they were telling me to do, so I paid them additional money to do it for me. We agreed the job will be done in two weeks.

After two weeks, it was another story again, I still needed to add some other details to each of the SKUs, meanwhile, all my items uploaded to google shopping and facebook easily without any issue. But since they wanted additional details to be added before it can be mapped on their app, I paid them yet additional money for them to do it and be sure my items are listed on the market place. After two months, they did not do half of the job, even many of the ones they listed were listed in the wrong categories, which is as good as not being listed at all. It was a different story again!.

Meanwhile, they requested that all the payments should be paid through shopify, and that was what I did. But when I reported the problem to shopify, shopify simply sympathize with me and said the policy is that they cannot refund money paid to developpers, unless the developper agree to it. They refused to agree to the refund of the money. So I lost all the money both for subscription and the additional money for them to do the job, no work is done, and they wasted my time.

No single truth comes from their mouth. They don't know what they are doing.

Waiting that they reply my questions and to find positive reviews...
At a price of $199 you expect good service, which you might not get with this company.
Impossible to find online any really positive reviews about this program, so it might not be a good idea to invest your money here...

Be careful when handing out login details to this service. They are not upfront with payment schemes and things turn bad really quickly when they sense that you won't comply with their bill. I was restricted access to my wordpress website when a $30 payment (which was never agreed upon) was delayed. I ended up paying the $30 but I decided to change all passwords and to apply for a refund for services which I felt were not delivered as promised ($129 for 1 year support) and the developer ended up changing the username and password to my wordpress site once they found out. Thank you to the hosting website for helping me fix the issue. The cheap price can be tempting but be very careful about who you deal with. The developer in my case is named Jacob/Vineet.

CEDCommerce is an amazing ebay app, that has tremendously reduced my manual workload uploading our shopify products to ebay, with just a click of a button.
So fast, so easy. It would take me hours to accomplish what this software does in less than a minute. So impressed with this software ;) . The best part is the
Customer service you get is amazing! Srajan and his team were always there to help me with any issues or problems I had with the software or if I got stuck figuring out how to use anything! Wow! I just love this software and the support! Thank you Srajan and CEDCommerce, you guys have been a lifesaver in my Ebay business!

I purchased an extension module by Cedcommerce less than 2 weeks, but the system is so buggy, whenever i reported a problem for the system, they just changed the topic and saying other parts are working fine. I have to repeat the questions many times and argued with them before they admitted the problems. In short 2 weeks, the same problems and more bugs keep resurfaced, I even complained to their sales department countless of times, but every time they just diverted me to the technical team and giving me the quick and dirty solution to the problems by patching the wrong figures, wrong quantity in the database. Until today, they still refused to refund to me, and their buggy module just sitting in my system and messed up with all my operation. They are definitely not a professional company and full of scam. I know my post will be deleted in a couple of days or weeks because Cedcommerce keeps tracking such legit negative posts and engaged the website to delete them. I was the victim paying $299 for such crappy module. If you are able to read this post, please make your choice wisely.

We bought a Magento to Hubspot extension. The installation went very smoothly.

During the setup process, we have some issues with syncing deals in Hubspot. What I was surprised to see is the technical support!
These people stand out for it's product and willing to fix the issues.
We are using more than 20 extensions from different developers for Magento for the past 5 years and that's the best technical support I have seen so far. No one extensions are bug-free and that's why you have to make sure that the issue will be fixed in a timely manner.
We've been working together almost for 2 weeks and every day I received a status update and they were always online.

Also, I would like to mention that we asked them to add a few features in order to see some additional fields in the HubSpot and they added these features pretty fast!

100% recommended! Great people!

Their support is top-class. They respond right away and their responses are spot on. 5 stars for a good app and for an awesome support.
Special thanks to Swati Lohani and Mirza. You guys are gems.
There customer support to is very great. The helped me shared my screen and dugout out why my shopping ads wasn't running. If you are not using their app, IDK what you are doing with your life. Thanks. My fellow Shopify owners that want to succeed, please, install their app
I use this app for my Google shopping Feed I'm working on for the last couple years on Google Merchant Center I never find such a simple helpful impressive App like this you can do anything and everything group them filter them and much much more I'm advising all of you to join this app.

We had CEDcommerce provide us with a Magento 2 to Etsy integration around 18 months ago.

When installed it was literally littered with bugs. We spent hours on end finding and reporting them to CED who, to be fair, promptly fixed them. It took around 6 months before everything was working as expected.

We had paid an initial $500 for the extension but after 3 months they insisted we pay a service contract in order for them to continue with the "customisation" as they like to call it. Which is code-word for fixing bugs that should not have been there in the first place!

Since then the extension has been working fine and Etsy has become a key marketplace for us. We've had no reason to be in touch with CED and no further payments have been made.

We are now at a juncture where we need to upgrade Magento from v2.1 to v2.3. It's a large and costly project involving our 3rd party IT support team patching over 30 extensions. Every single one of these extensions, and I do mean EVERY one of them, have provided a patch for free (as you would expect) but NOT CEDcommerce.

They refused to provide a patch, saying that they will have to re-do the "customisations", which in all honesty should be part of their base code for all customers, and if not then it brings their professionalism into question.

They wanted to charge us another $450 for the patch that we are getting free from all other companies. They do not care about service - they only care about making more money.

I would urge anyone with common sense to avoid this company. You may think things are going well but at some point further down the line when something goes wrong with your extension, they will try to rob you blind.

Shame on CEDcommerce.

I have opted for the store customisation services of cedcommerce and they revamped my store completely. They also did customisation work like installing language converter and making it responsive on all the devices, which my theme doesn't supports. Customised the theme as per our requirements and liking. Now i'm loving my store very much. We have the best korean products one would love to try. They have set attractive banners as per the products, changed the color theme. Proper testing was done before delivering the project to us. they made multiple amendments too as per the requirement. Overall the support was really helpful. Hardworking people. Good job! Thanks