CedCommerce

If I could rate in negatives I would. They stole $1,000 from me. I was told I would have a fully operable site that I can sell items out of. They did not finish the job they promised to do (I will post a photo of a screenshot of what they left out). What they did to me was an abomination before god and man and I hope one day karma gets them. They have no integrity and are unscrupulous. All they do is rob low income people of their money with impunity. The site is not finished at all, I paid both installments, the first one was to be paid BEFORE work was even started! (Proof of purchase was for the SECOND installment!)

I paid $1050 towards ceniapro theme and some customisation work during July 2021. They installed and showed me on a staging server which was very slow and it took 6 seconds for each page to load which is comparitively slower for todays standards. I initially gave them order only for making website work fast and also for good user experience. They pointed out that the server had issues. The actual installation was kept on hold since I requested to make it work fast. I migrated my entire content to a new server and asked them to implement it and now they are saying that they deleted all the codes and I need to pay everything again. I lost my money and though its my mistake for trusting them that they would do the work for the money paid, I personaly request any work order given to them please make payment only after getting the entire work done.

DO NOT USE THIS COMPANY.
TOOK OUR MONEY AND DID NOT PROVIDE SERVICES. WE SPENT 2 MONTHS WORKING CED AND DIDN'T GET 1 PRODUCT LISTED.
SARA WAS RUDE AND CLEARLY DON'T UNDERSTAND CUSTOMER SERVICE AND HOW TO TREAT CUSTOMERS WHO PAID FOR SERVICES.
MANAGER AGREED TO GIVE PART REFUND AND THEN SARA AND THEIR MANAGER REFUSED TO GIVE US ANY REFUNDS.

They promised a refund in writing numerous times when the Amazon plug in did not work for our company and still have not received it.

I was searching for a solution to migrate from Shopify from so I could have more control over my online shop, all the while using that platform for managing my marketplace presences on Ebay, Amazon and Etsy. I had used solutions by CEDCommerce on the Shopify platform without a hitch, so it was a natural transition to look into what they had to fit the WooCommerce platform.

They were very responsive from the start. I had a few issues in the onboarding, but the team was quick to jump in take care of the issues so I didn't miss a beat during my busy holiday season. Once everything was set up, it's just as seamless as it was on the Shopify platform.

I couldn't be more pleased with the end result!

In a word, extraordinary.
We are using CedCommerce plugin for catch integration. We got exactly what we wanted.
We have added functions to the plugin as we wish.
I like this topic the most.
Moreover (CedCommerce) support team is very active.
We got them anytime, and they solved our problem very quickly. Their use is very sincere.
Highly recommended.

They sell 500 USD Plugin for onboarding products to Zalando.
Nothing working. We wanted to pay more to get this going finally and fix any occuring errors. Completely unresponsive team which kept ignoring us for months and just wasted our time.
Can only recommend you to stay away from them.

As everyone on Catch knows, the worst part about selling on Catch is trying to get your products listed on Catch. Whilst the documentation on the app is a little vague, the CedCommerce support team sorted out any issues I had in less than 24 hours from purchase and our products are being streamed from website to Catch.

Well done team - Would recommend this to anyone selling on Catch.

I can't say more than that (the are clown) west money and time for plug in fyndiq, i will never recommend this company for any European company

Their support is not responsive at all, and they do not fix their software bugs. They do not even check if they fix your issues, but instead just say something insultingly simple such as "it's done" while nothing is done, and the bugs still exist. One of the worst software and support experiences I have ever had. Stay away.

I was blown away by the customer support CED Commerce offered. They make communicating easy and their representatives were so helpful in getting me set up with Catch. Thank you for all your help!

Want to have your pricing, sizing options, and inventory counts screwed up on both Etsy and Shopify? Go with CEDComerce to butcher things horribly.
Their "integration" deleted sizing options, assigned the cheapest pricing option to the remaining most expensive sizing option, and butchered inventory.

They sell garbage services. Avoid them unless you want to redo your listings on both sites.

We used CedCommerce's service for the second time for work on a website subsection. While this work took multiple times longer than expected, in the end we are satisfied with the result. The employee assigned to our work, Abhishek, was very patient with our ever more detailed requests and usually delivered changes rather swiftly. Most noteworthy, his availability throughout the entire time was very high and fully satisfactory. He even did some checks and fixes not included in the assignment as a bonus. We will certainly work with CedCommerce again.

We purchased their Etsy connector for our BigCommerce store. It was difficult to implement and only got worse as we started to use it. Inventory did not sync correctly and we spent every morning on a chat with them while they tried to figure out what was broken. After about a month we decided to cut our losses and go with Sellbrite. Their support department was responsive and did fix a majority of the issues, but we were left with huge inventory issues.

After trying for months to go live with CEDCommerce we are finally giving up. If you want days or weeks between email responses with no substance they are your company. They will disapear after they have your money.

The worst company in the world! No trial, no refund, not working!
The quality of WooCommerce Shopee Intergration from CedCommerce is very very poor. Almost every function cannot work and have to talk to their developer. I tried to upload some new products, add variations to existing products. This quality of this product even cannot pass testing. They just published and sell it directly. I also bought WooCommerce Lazada plugin from same company. I tried to upload some products but cannot. Developer uploaded for me. Then I follow exact same way to upload another product but it cannot upload again. Then involve developer again. They refused to refund even though they said no reason to refund within 30 days. They just said we will solve issues for you.
Waste money waste your time. I just need few minutes to add one variable for existing product in Shopee. But with this plugin I spend 3 hours and finally still cannot update one variation to Shopee.

I purchased CED to integrate with Wish. It never worked properly. The App at random times would magically remove my inventory, set my shipping prices to $0.00, and not publish my products to the proper warehouse.

After trying to work with these guys to fix the issue (over a 2 month period) it was never fixed correctly. I received messages likes this from their support staff. "rest assured sir, we will fix the problem", "please know sir, we are working on the problem". All just lies, canned responses with no action behind them.

But here's the best part, after finally cancelling my subscription on June 10th, 2021, I was charged again for July. I've sent repeated messages to their support with no response. And if you think paypal will process your claim, think again. Because the only way to cancel is through the BC dashboard App marketplace, CED is allowed to not provide any sort of cancellation confirmation. A backdoor left open by BigCommerce, and fully taken advantage of by CED.

CED is immoral, unprofessional, and a company I would not recommend to my worst enemy.

If you need this App as an integration solution, quickly find another solution and save yourself the money and most importantly the frustration. The fact the BigCommerce allows this company to continue to operate on this marketplace is disconcerting.

This company make and manage good plugins. There was a slight issue when trying to get some money back but in fairness it was likely just a delay in communication from within their company. I did finally receive a resolution, some 30 days after a refund was agreed and promised it was being processing there and then. It looks as though someone who cares about customer service jumped in to fix things.

I have a couple of their products running on my website. The Woocomerce plugin which connects with Etsy, Amazon and Ebay. The stock is aligned and you can sync product listings and imports orders in to woocommerce. Perfect solution for what I wanted.

The worst company ever. Do not trust them, the softwares, apps will give you headaches and trouble. Customer support is almost as bad as the softwares if not worst. You will not get a refund, these Indians are very greedy. Take your money to where something is good not this bad programs.

Everything else within their scope of service. From the time frame, to output of quality, to getting shortchanged, to getting scammed for additional payment for basic functions like importing products. I tell you, don't deal with this company. It's the traditional Indian scammer you hear a lot about.

Overall, we haven't got the system to work. It was an omnichannel system for multiple e-commerce platforms. They refused to refund stating they did their part in trying to make it work.