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Reviews (122)
Poor service, terrible merchandise. STAY AWAY!
I wish I had seen this site and reviews before making a purchase.
I ordered the coat from this site and I got wrong size, wrong color, very poor quality. When I tried to get my money back, they told me that I will get only $8 which I still wait from them. I bought it last year. Be careful, don't let to trick you!
They used to use the name Holapick and Cathy Buy. They just change names weekly. Same clothes. Different day.
Please do not purchase anything from this Website. The products you will receive is nothing like what you see on their website. They will not return your money. If you have paid with Paypal, file a dispute case with Paypal. That is the only way you will get your money back. Good Luck to those who fell into their scam on getting your money back.
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This company is a total scam. Stay away, do not buy anything from them. Their items are not as described and they give you the complete run around if you want to return anything. I finally got them to agree to a refund if I returned the items and they refused the return and sent it back to me. Now they will not respond to my e-mails. Do yourself a favor and never, ever buy anything from them!
DON'T BUY FROM THIS SITE. THEY WILL SEND YOU COMPUTER GENERATED EMAIL RESPONSES AND NEVER GIVE YOU A DIRECT ANSWER.
This is the worst purchase I have ever made. The "coats" are nothing but thin felt with lining. The stitching is like something a 12 year old woild make on their first sdewing project. Terrible! I will NEVER purchase from here again!
I bought this coat with I love! But after wearing it about three times ( less than I month that I received it), the plastic buckle cracked ( see pictures). I emailed them to tell them what happened and to get a new buckle or belt ( because the buckle is attached to the belt). First they offered me $11 as compensation or to return it unused and in original packaging ( which was impossible because I had already worn it a few times), plus I had to pay for shipping to return it. I told them no, that I just wanted a replacement belt and I couldn't return it because I had already worn it and it was not new.The second email they lowered the offer and offered me a $8 refund or to return it unused and in original packaging... WTF?! We went back and forth several times emailing with no resolution. I am very upset with their lack of customer service and with the company! I would not recommend this company. Yes, the clothes are cheap, that's exactly what you will get in quality of the items and in the customer service. They buckle has since cracked more and is now completely useless.
This is the most shocking online purchase ever. Don't do it.
Theives. The clothes are torn, rags, so toxic smelling I had to immediately bag them and store them in the garbage.
The items looked nice in pictures but never in person. They do not accept returns. They do not refund. Products are cheaply made, not even worth $5.
Soo wrong ordered 2 jackets 12/1/19 and they have not arrived WHO DO YOU GET TO RESOLVE THIS I AM IN NEED OF MY COATS!
A week ago I ordered 3 items. Usually you get tracking information within 48 hours or confirmation of your order being shipped. I've received NOTHING! Don't order from this company!
After fighting with this scam company Cathy buy- they finally decided to refund my money but only for the crappy jacket they never bothered to send! I had fraud on my debit card so my bank issued a new card and because they took so freaking long to refund my money- I can't even GET my REFUND! This has been going on since February! STAY AWAY FROM THIS COMPANY!
I ordered clothes over 3 months ago and never received anything. I have emailed over and over and either they don't get back or they say clothes were shipped. Thieves!
They are playing with me a bout 6 month. I ordered $120 Items. After 2 month Items received one by one each they. It was not like catalog and very bad quality. I emailed them many time after one month they said sent it to Los Angeles. I sent it there and paid post cost. And they never never refund my money! I emailed them many times but no answer.
Okay, call me an idiot, because I read all the warnings and sure enough, I got extremely RIPPED OFF!
Here is what they do - they make the clothes online look amazing, but you will not get what you order, it is a cheap, cheap, cheap knock off look... there is absolutely no quality material, sewing and sizing is completely off! Good luck getting your money back. You will have to pay for the shipping back, which is $45 or so, but they offer you money back at 30% of which your order was in full. RIP OFF - CHEAP - STAY AWAY!
Fraudulent, I ordered in June with an expectation to receive my items in 7-14. The money was deducted from my account. I have corresponded through email, never the same person and I'm asked the same questions. Don't place an order with this company. It should be removed.
Never buy from this company unless you are petite and then better order xl the shirts are lovely but and I repeat but way too small my arm ill not fit into the long sleeve shirt I ordered xxl what a joke told me to take a picture well I should have checked the complaints before I bought them please people do not waste your time took a month to get them they come from china need I say more... yes china is ripping us off
I ordered items. When i received the items. There were garbage. Returned those but it is 3 month they are playing with me and they did not refund my money back!
I am in California, USA.
Received my item, clothing like the picture, poor quality and fit. Began the very lengthy returns process, video had to jump through several hoops before finally being given a return address, they even offered me a discount and suggested I gifted it to someone! I finally returned this item in April at a cost of 6 pounds. Looks like an English website, it's China. The top cost 17 so that's 23 in total. I haven't received a penny back and don't expect to. I have since seen the same item for 3.99! Absolute robbers.
