logo

CathyBuy
business logo of CathyBuy
CathyBuy
cathybuy.com
Visit Business

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

2.3
Reviews 124
5 Stars
16%
4 Stars
2%
3 Stars
0%
2 Stars
0%
1 Star
82%

Portugal
1 review
1 helpful vote
Follow Catarina R.
Unfollow Catarina R.
Share Review
Report Review
Great Shop experience
June 26, 2019

I´m truly satisfied with this store, every time I order something they provide me with a very good costumer attention ans service, they are very responsive. The clothes I picked are very nice and fresh, good quality and price as well. I recieved all the products I wanted, well packed and it was just like the photos, like I expected. I recommend this store to every person who wants to buy nice clothes in a really easy and quick way.

Date of experience: June 24, 2019
Portugal
1 review
1 helpful vote
Follow Vera F.
Unfollow Vera F.
Share Review
Report Review
Perfect
June 26, 2019

The shipping was perfect and the clothes that I choose was amazing, beautifull, practice, beauty colors, perfect sizes and definitly are super friendly. The choose was perfect and did my days more beautiful and special. The respect with us and with
Ambient was very important to my choose.

Date of experience: June 24, 2019
Florida
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Share Review
Report Review
DO NOT ORDER
June 21, 2019

I ordered 3 times. They sent one. They refuse to send the rest of my order. I have contacted them 5 times and they tell me they are not going to send them yet they kept my money.

Date of experience: June 21, 2019
Arizona
1 review
0 helpful votes
Follow Linda N.
Unfollow Linda N.
Share Review
Report Review

This company does NOT deliver in any category. Timely delivery, wrong sizes, description not accurate, refunds, and communication. HORRIBLE COMPANY TO DEAL WITH, SAVE YOUR MONEY AND RUN AWAY! This is still an ongoing problem.

Date of experience: June 19, 2019
Oklahoma
1 review
0 helpful votes
Follow dawna O.
Unfollow dawna O.
Share Review
Report Review
Liars
June 15, 2019

I ordered 3 items from them on May 4 th. I got the swimsuit the Top was way too big and the bottoms were way too small, But the other shirts I ordered I have never gotten nor have I recieved my money back from them. I told them over a month ago I wanted a refund since they said the shirts were out of stock and couldnt be sent. I still have not gotten my. I have multipul emails from them that say I will get the money refunded within 7-15 days. Well here it is over a month later and nothing.

Date of experience: June 15, 2019
Maryland
2 reviews
0 helpful votes
Follow mena e.
Unfollow mena e.
Share Review
Report Review
Don't ever purchase from this company
June 15, 2019

I bought three items from size 4x and 5x which ended up being equivalent to a medium and large. The sizes run extremely small and the quality of the material is cheap. I purchased with my credit card and returned the items. I misplaced my USPS tracking number and now they claim they didn't get the items back. I was given an address in San Francisco and to address it to Jimmy. Don't ever purchase from this company.

Date of experience: June 15, 2019
California
1 review
3 helpful votes
Follow Eleonora Z.
Unfollow Eleonora Z.
Share Review
Report Review
Hello, anybody home?!
June 13, 2019

I purchased 5 items at Cathy Buy on April 24,2019. The package came in about 1.5 weeks. The clothes I received are cheapest quality I've ever seen!. No clothes tag, no price tag. Material looks almost like paper. There is no return address and NO CUSTOMER SERVICE. I emailed them and I have not received any reply. I lost $80 bucks. THIS IS A SCAM. BEWARE.

Date of experience: June 13, 2019
North Carolina
2 reviews
4 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review
What you're not told
June 13, 2019

Still waiting for my package, ordered 2 weeks ago. Sent questions to customer service and was told I would be notified when it was shipped. What's taking so long? Is their advertising excluding their length of wait and where they are located. How much interest do they accumulate on our payments while they are not producing the product? It would be interesting to see what the FTC has to say. Has anybody filed a complaint there? If so, what type of response did you get?

Date of experience: June 13, 2019
Washington
2 reviews
0 helpful votes
Follow Christine H.
Unfollow Christine H.
Share Review
Report Review
Worse ever
June 10, 2019

Worse buying experience ever! I cannot tell you enough not to buy from this company. I still have not received part of my order. The sizes run extremely small. When I've ask about the remainder of my order and got no response. Here ever buy from them.

Date of experience: June 10, 2019
Alabama
1 review
1 helpful vote
Follow Ome O.
Unfollow Ome O.
Share Review
Report Review
SCAMMERS!
June 3, 2019

BEWARE!
SCAMMERS!
NO DELIVERY!
NO REFUND!
SAME COMPANY AS CALLABUY & NANABUY & MANY OTHER NAMES & THEY'LL CHANGE IT AGAIN TOMORROW!
THIS COMPANY IS OUT OF HONG KONG & CHINA WHICH USES CHEAP OUTDATED MATERIAL THAT IS CONTAMINATED WITH POISONOUS CHEMICAL. BADLY MADE, LIKE A 5 YEAR OLD HAD SEWN IT, AWFUL SIZING!
DO NOT ORDER ANYTHING FROM THESE LOWLIFE SCAMMERS!

Date of experience: June 3, 2019
Utah
1 review
2 helpful votes
Follow Anne C.
Unfollow Anne C.
Share Review
Report Review
Worst customer service ever
May 31, 2019

The goods I ordered looked nothing like what was advertised... was promised goodwill credit of £12 but despite email after email nothing has been refunded to my pay pal account... beware of buying from this company... their customer service is non existant and their products shoddy and cheap...

Date of experience: May 31, 2019
Florida
1 review
3 helpful votes
Follow W B.
Unfollow W B.
Share Review
Report Review

Willie M B, Do not buy anything from this merchant. Shoes of the poorest quality. They do not process returns. Theirs shoes do not look like what they presents on line. Scam, scam be aware.

Date of experience: May 31, 2019
California
1 review
3 helpful votes
Follow Cristina D.
Unfollow Cristina D.
Share Review
Report Review
Product never arrived
May 29, 2019

Do not buy anything from this merchant. Not only that they charged me over $18 for what should've been a $14 transaction, but they never sent the product.

Date of experience: May 29, 2019
California
1 review
5 helpful votes
Follow S O.
Unfollow S O.
Share Review
Report Review
BEWARE! THIS IS A SCAM SITE.
May 28, 2019

CLOTHING IS OF THE LOWEST QUALITY, THEY DO NOT PROCESS RETURNS, YOU WILL NOT GET YOUR MONEY BACK.
AGAIN. BEWARE. FROM CHINA

Date of experience: May 28, 2019
California
1 review
2 helpful votes
Follow Tracie H.
Unfollow Tracie H.
Share Review
Report Review
Refunds are a nightmare!
May 23, 2019

I bought 3 dresses, received 2. The 2 dresses were returned, having trouble getting a refund. The biggest problem, they won't acknowledge the 3rd dress AT ALL! I have had to file a complaint with PayPal and California Attorney General. I wish I would have read these reviews PRIOR to ordering the dresses. This company is a scam, and I will feel lucky if I can recoup any of my $50+ wasted. Do not do business with this company.

Date of experience: May 23, 2019
Florida
1 review
1 helpful vote
Follow Barb T.
Unfollow Barb T.
Share Review
Report Review
The good reviews must be fake
May 16, 2019

Poor quality, sizes run incredibly small, takes a ridiculously long time to get your order, before getting return info they try to get you to keep the product by offering a small refund of your money because they know it will be very expensive for YOU to return the items. Don't buy from these people. They are not based in the USA and it will cost a lot for return.

Date of experience: May 16, 2019
Illinois
1 review
1 helpful vote
Follow Lynette D.
Unfollow Lynette D.
Share Review
Report Review
Total scam scam company BEWARE!
May 15, 2019

I ordered 2 summer dresses took over a month to get one of them.It was such poor quality looked nothing like the picture online.The owner never refunded my money just scammed me.

Date of experience: May 15, 2019
Georgia
1 review
3 helpful votes
Follow erica j.
Unfollow erica j.
Share Review
Report Review
The most wasted $100 ever
May 11, 2019

I oederd sevral items and was told it will be 5-12 days to get it. I finally got it yesterday after 5 weeks!
None of the items fit. They were all marked XL but were at best large. Mostly made of polyester and feel like plastic!
No item looked like the pictures.
I definitely won't shop this place again.

Date of experience: May 11, 2019
Illinois
1 review
6 helpful votes
Follow Alexis G.
Unfollow Alexis G.
Share Review
Report Review
WORST EXPERIENCE EVER!
May 6, 2019

They are a fraud company! I ordered an item money was immediately retrieved from account! I never got a confirmation email! Communication is EXTREMELY POOR! The excuse I was given is they are in high demand and it's gonna take them alittle longer to get my item! 2 months later still NO ITEM! NO COMMUNICATION FIRST on there part! After about 10 different emails going back and forth with company I'm FINALLY GRANTED A REFUND! Problem now is I have to wait 15 business days for refund to process after all this time! Not worth the frustration when there are plenty of other great reliable sites to order items from even if from China like they are! NEVER AGAIN!

Date of experience: May 6, 2019
Louisiana
1 review
7 helpful votes
Follow Janice S.
Unfollow Janice S.
Share Review
Report Review
Chinese size clothing. (Small)
May 1, 2019

Purchased two blouses totaling over $42.00, ordered 1x, could not pull blouse over my shoulders. Wanted to return, waited for instructions. Never got back to me so I returned to address on package. Cost $8.00 to mail back. Now they get back to me saying no one was at that address to accept them. They would only refund me $30.00 of the $49.00 I have already spent. I do not recommend them.

Date of experience: May 1, 2019