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Catherine's

1.2

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Catherine's Reviews Summary

Catherine's has a rating of 1.2 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Catherine's most frequently mention customer service, credit card and business days. Catherine's ranks 143rd among Plus Size sites.

service
147
value
128
shipping
147
returns
116
quality
114

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Texas
1 review
3 helpful votes
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Cheaply made
February 6, 2016

I bought a pair of pants and wore them 1 time, for about 2 hours and got home and the back seam was coming undone in about 4 different places. I took the pants and receipt back to the store, showed the back seam to the lady and how it was coming undone. She said I could not return or exchange them because I wore them. I WILL NOT GO BACK.

Date of experience: February 6, 2016
California
1 review
1 helpful vote
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I'm a first and last time customer here. They had a great sale and I got carried away and spent $250. I checked the return policy before ordering and they mentioned using the enclosed label and that shipping was not refundable, but I guess I forgot to read the fine print. I expected a pre-paid label with a return charge deducted that was equal to what I had paid when purchasing. But you're responsible for shipping back on your own, plus insurance. Because my items were heavy sweaters and velour warm-ups, it cost me $25.00 to send back on top of the original shipping charge! I did like the quality of their clothes, but it was all really big on me. I wouldn't recommend this site unless you're very sure of your size.

Date of experience: December 1, 2014
Washington
4 reviews
7 helpful votes
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The site is easy to use and has a nice search function. I'm happy with the quality of clothing and the variety of choices. Sometimes, the sales offered on the website and the store do not match each other which can be confusing.

Date of experience: March 21, 2014
California
1 review
3 helpful votes
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Finally I found this store as an online shop where i don't have to try on the clothes I want to wear before I buy it.

Date of experience: September 25, 2013