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CashForUsedLaptop

3.3

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CashForUsedLaptop Reviews Summary

The company demonstrates a mixed reputation, with notable strengths in customer service and efficiency, as many customers appreciate prompt communication and smooth transaction processes. Positive feedback highlights their professionalism and willingness to explain price adjustments transparently. However, several reviews express concerns regarding discrepancies between initial quotes and final offers, leading to dissatisfaction among some customers. Issues with delayed payments, poor communication during the process, and additional shipping costs for returns also emerged as common complaints. Overall, while the company is recognized for its reliability and ethical recycling practices, significant improvements in transparency and customer support are needed to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
75
value
73
shipping
72
returns
55
quality
66
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California
2 reviews
0 helpful votes
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Very simple process. Went to website and just followed the step by step process. I was given a quote and even paid postage was provided. All l had to do was drop off at ups, fed ex or usps location. Customer service was fast... heard from them within a day or by next day for the latest. Great customer service!

Date of experience: December 8, 2021
West Virginia
1 review
0 helpful votes
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Customer Service
December 8, 2021

Very transparent about processing and answering any questions. Customer support was easy to access via telephone and e-mail.

Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
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Smooth process
December 2, 2021

I had no problem with these guys. Mailed in 2 laptops and got paid on paypal with no problems. Will definately do this again.

Date of experience: December 1, 2021
North Carolina
1 review
0 helpful votes
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Excellent Customer Services
December 1, 2021

Fast and easy transaction experience. Great customer service with speedy response. I strongly recommend to use them again.

Date of experience: November 30, 2021
Michigan
1 review
0 helpful votes
Follow Michael H.
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I had an Alienware gaming PC that I wished to sell and found CashForUsedLaptops via their blog posts on how to prepare a laptop to sell. The information in said post was so thorough and well laid out that I decded to look further into seeing if CashForUsedLaptops would be interested in the laptop.

The process from there was incredibly fast and transparent; I received a fair quote for the laptop very quickly and decided to engage with CashForUsedLaptops as they were making the process easy and worry-free. Their customer service immediately answered several questions I had and I was able to send my laptop to them the following day. Upon receiving it, CashForUsedLaptops reached out to me to confirm receipt and the transactional process was completed immediately thereafter.

If you have a laptop you are hoping to sell or unload, I would highly recommend utilizing CashForUsedLaptops.

Date of experience: November 30, 2021
Missouri
1 review
0 helpful votes
Follow Tom S.
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They give great customer service, Was always notified during the transactions.
Very polite, and very fast turn-a-round.
They made everything so simple to complete this process.
I would recommend them to anyone looking to sell older equipment.
Even received payment quickly...

Date of experience: November 24, 2021
Indiana
1 review
0 helpful votes
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They return emails if you have problems, questions, or concerns and give you a fair offer on broken or damaged items.

Date of experience: November 24, 2021
Massachusetts
1 review
0 helpful votes
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Great service
November 24, 2021

Fair pricing to recycle used laptop and they have great customer service. Respond quickly to any questions or concerns you may have. I would definitely recommend

Date of experience: November 23, 2021
Maine
1 review
0 helpful votes
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Great Communication
November 24, 2021

Process was seamless and easy! The team I worked with was transparent and communicated quickly and efficiently! Will definitely use them again.

Date of experience: November 23, 2021

From the business

CashForUsedLaptop.com is a one-stop solution to sell or recycle your laptops, tablets, and phones. Our mission is to help extend the life of your laptop to minimize e-waste. We aim to aid used laptop users find an ethical and easy way to dispose of gadgets by becoming the recycling hub for them.
CashForUsedLaptop.com wants to create opportunities for laptop and computer users to reduce their carbon footprints. We want to become the go-to place for laptop users to sell used laptops and computers. And in the process get rewarded with cash for leaving behind a cleaner planet.


cashforusedlaptop.com
Trenton, NJ, United States