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Cars.com

3.0

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Cars.com Reviews Summary

Cars.com is a website that provides information and tools for car buyers, including reviews, comparisons, and pricing data.

This summary is generated by AI, based on text from customer reviews

service
38
value
35
shipping
16
returns
16
quality
36

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I bought a car from Gender Auto Sales and I'm very pleased with it the staff there are friendly and great with people they even gave me a one year warranty which I had to use to fix the alternator and they fixed it the next day.
I would most definitely recommend Gender Auto Sales to friends and family!

Date of experience: October 16, 2019
New Jersey
1 review
0 helpful votes
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We needed a car ASAP, pulled into Kia, never thinking we would be able to leave with a new car, & a few very pleasant hours later, we left with a new Kia Forte! Al Angelo never pressured us and made us feel like we were family. Anyone looking for a Kia ask for Al
D & V Jager

Date of experience: September 28, 2019
California
1 review
0 helpful votes
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Needed a work truck
September 18, 2019

My husband needed a work truck so I started my research online... I found Vip Auto Sales in Mesa... as much as I hate going to car dealers we decided to give them a try... the staff there including Ken the owner are very professional & helpful... not pushy like the bigger car stores... we found the truck he liked within our budget, we drove it and decided to purchase... it was a very simple process and we were approved within hours... Cliff the finance mgr. Made it happen... Norton cleaned the truck for us and put on our temporary plate and we were on our way... Thank you Vip Auto Sales for making this happen.

Date of experience: September 17, 2019
Texas
1 review
0 helpful votes
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Easy to deal with
September 8, 2019

Needed a car and was skepical of the big dealers, but Earl Stewart made me feel at home. Found a 2014 Prius and am very happy with the car. Mike made it very enjoyable.

Date of experience: September 6, 2019
Italy
2 reviews
0 helpful votes
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Buon sito
August 11, 2019

Penso che sia uno dei migliori siti per cercare un ' auto. Io la uso spesso e la trovo molto soddisfacente in tutto consiglio di provarlo

Date of experience: August 10, 2019
Hawaii
1 review
0 helpful votes
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CAUTION BMW
July 22, 2019

January 2019 purchased NEW X1, by June 2019 PROBLEMS!
1. Visors valued engineered SMALLER, so when driving into the sun it's blinding;
2. Tire pressure system malfunctioning & takes 35+ minutes to get tires checked at the Service Department; and
2. Front passenger seat belt warning system went off when no one was in the seat. Took 25 days for BMW Service Dept to install a new seat sensor system. Though BMW operates one of their largest factories in South Carolina USA that assembles the X series they said the "replace parts system goes through Germany."
BMW quality has DIMINISHED in all ways!

Date of experience: July 22, 2019
New York
1 review
1 helpful vote
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Allow pop ups in that allow people to hack your account fake news
Allows other people to hack into your account this is bad for a website they ask for too much information about you

Date of experience: June 30, 2019
Hong Kong
1 review
0 helpful votes
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It is a good choics to get more information of a second hand car, when i want to buy a car with less money. And it is also a good way to study a car.

Date of experience: June 21, 2019
New Jersey
1 review
1 helpful vote
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I have bought many, many cars at Liccardi and come back because of the customer service. Anthony has been my salesperson for the last 2 vehicles and he knows his business and is courteous and helpful. There is no pushiness like other dealers.

Date of experience: June 15, 2019
California
1 review
0 helpful votes
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Very bias site
June 10, 2019

It seems every negative review seems one way. It doesn't really show how the establishment operates, it's just the moment, maybe a client doesn't get there way and they result in negative comment.

Date of experience: June 10, 2019
Washington
1 review
0 helpful votes
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Couple days ago went in and was just going in to take a look! Well turned out I walked out buying a car! The sales man Arsi was giving my good information about everything I was wanting to know which I thought was very professional and much appreciated! Love the car!

Date of experience: June 4, 2019
Germany
1 review
0 helpful votes
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Great location with nice sales people. Straight forward and to the point. Took my dad to get his retirement car. Sale person was ballah and he worked a good deal with us.

Date of experience: May 25, 2019
Germany
1 review
0 helpful votes
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Anthony Lopez has done an amazing job assisting through the lease process. It was a pleasant experience.

Date of experience: May 23, 2019
Tennessee
1 review
0 helpful votes
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Great Job
May 19, 2019

2 thumbs up to team at Rick Hendrick Chevrolet in Duluth, Ga. Al, Billy and Shon were just the ticket I was looking for. Outstanding service.

Date of experience: May 17, 2019
Tennessee
1 review
0 helpful votes
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A-1 service
April 25, 2019

I am truly grateful for the work AL
And Davian did expediting the paperwork and overcoming some roadblocks in the sell of my new Corvette. If you need a car see Al or Davian at Rick Hendrick Chevrolet in Duluth

Date of experience: April 24, 2019
Washington
2 reviews
0 helpful votes
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Good Job Joyee
April 25, 2019

Joyee is so good to me, give me a huge discount, and take care of me, bought another one because my car just totaled, still like to come back here. You can come and see him on Toyota Sunnyvale

Date of experience: April 24, 2019
North Carolina
1 review
0 helpful votes
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Although I am not ready to purchase the vehicle I would like, I decided to start looking ahead of time so that I could have time to look at my many options. She knew from the beginning that at this time I was just browsing, and unlike most she still chose to help. Dianna has spoken with me numerous times and has helped explain the entire process. She has taken the time to answer all of my questions. Even so much as helping me compare ones I liked most. As well as speaking with me about how I should go about deciding who to apply for financing through. Her kindness and willingness to help has changed my perspective when it comes to car shopping. She has been absolutely amazing and has definitely been a nice breath of fresh air throughout all of this. When the time comes, and I am ready to make my purchase, I refuse to let anyone else sell me a car but her. Thank you so much Dianna for all of your help and guidance the last couple of weeks! I'll be sure to send anyone I know your way!

Date of experience: April 22, 2019
New Jersey
1 review
0 helpful votes
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The staff was very courteous and friendly, knowledgeable and helpful. This was an all around positive experience. I will definitely recommend MCGUIRE Buick GMC of North Bergen to family and Friends alike. Entire staff was very professional. Thanks guys, Karen Nagurka.

Date of experience: April 14, 2019
New York
1 review
0 helpful votes
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I had an awesome experience at Toyota Universe at Little Fall NJ. Pat yameogo my sales rep knew a lot about the car i was looking at and very helpful in guiding me to my purchase. I would definitely recommend Pat to anyone looking to buy a car

Date of experience: April 12, 2019
New Jersey
1 review
2 helpful votes
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Sir Walter Chevrolet
April 11, 2019

I was interested in possibly buying a discontinued 2019 Chevy Volt. Cars.com had one listed at about $36K, but it also suggested there may be additional fees. Okay, I can get that. I was trying to make a purchase before Apr 1 deadline for a $7,500 tax credit.

No quote from my query. They wrote and asked if I was interested. I replied that was was first seeking a quote for a straight cash deal.

"Taking the route of no trade and no finance would put you at $42,558.81," M. R., Sir Walter Chevrolet.

$42,558.81! Yikes, I'm definitely NOT interested. Quite a difference from the cars.com $35,820.

I don't know if this reflects a kind of bait and switch of dealers on Cars.com or of this dealership, but I'm happy I did not proceed to attempt to make a purchase.

PW

Date of experience: April 11, 2019

From the business

Cars.com provides consumer information on purchasing new and used cars.


cars.com
Founded in 1998
Chicago, IL, United States