CarParts.com
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CarParts.com Reviews Summary
CarParts.com has a rating of 2.2 stars from 1,213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarParts.com most frequently mention next day, tracking number and business days. CarParts.com ranks 814th among Auto Parts sites.
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YouTube video used: https://youtu.be/jCZv1KZtee8
No more rolling down the window to open the door. My husband has zero experience or knowledge of cars but with this video and carparts he easily replaced the door handle in 30 minutes. IN 30 MINUTES. In our driveway, 90 degree weather in Texas, with a 7mm socket and T20 screws (see video)... tools from our non-mechanic garage. This $20 project saved us hundreds from getting the car serviced at the dealership. The part has had no problems with everyday use (going on 30 days now).
Found part on site very easily. Placed order standard delivery Saturday May 19, got confirmation that it shipped on Tuesday May 22. Correct part arrived
So the whole process that I experienced was good and incredibly better than my experience with CarID
I ordered a part that would possibly be non-standard for the make and model car for which it was intended. I was trying to match an existing non-standard appearance headlight on a recently purchased vehicle. Long story-short it wouldn't work and I had to call and get a RMA and then order a OEM fit headlight set to make both headlights units to have the same appearance. Both representatives with whom I conferred were both very helpful and very polite and professional. Both were well trained and knowledgeable about the requisite procedures to return the previously ordered unit and to purchase the new set of OEM-fit units. These two people made an unpleasant task much more bearable with their courtesy and competence.
Any time I need auto parts I now go straight to carparts.com because I know from past experience they will have the right part and a very reasonable price plus shipping is always extremely low. Thank you car parts
I was very pleased with my order and i will be getting things from you in the future
And i will refer other people to you
We will check with your company for all our auto parts. We had a wonderful experience. We will recommend you to everyone. Received it in just a few days. Communication from them was great. The part fit perfectly. Very happy with my experience.
This is my first here. When I placed my order and after I checked out I realized some information was incorrect. ( my falt) Called Car Parts a day Talk to Romeo. This guy knows how to do is job. 3 or 4 minutes every thing was corrected and my part is on its way. Thank You.
I will never use this company or their products on my vehicles or any customer vehicles again. Customer service is abysmal, shipping and delivery is a joke. Worthless. Rockauto is the best I've ever used. Rather pay extra for service n dependability
I called the warehouse manager and he was awesome! He showed me that i almost ordered the wrong part and he found the exact fit and then help me place my order before i got the wrong one, he was a very good mam. Thank you guys for your prices and the way you handle customers!
Ordered parts, with "overnight" shipping option, paid 41$ for shipping cost. 6-7 hours later not received any tracking number, called the customer service, then they said: "usually overnight shipping time is 3 days". I requested the shipping cost back as getting a regular shipping service, they wanted to give back half of it. Canceled the order right away.
Satisfied with service and product took a week to get here but all in all very satisfied, product was quality made will be shopping again.
I have never ordered anything before so easy and simple fast very knowledgeable crew all work together you guys please keep it going you are awesome
Service is excellent had what I needed and no hassles. Staff was very helpful and took the time to go over things with me so I knew what to expect,
First time to order online for car parts. Thanks for making it so easy. For a 66 year old female. Will definitely order again
They were professional and personable and after figuring out that google search, dropping into their site with wrong results, caused the wrong part to be ordered... refunded my money come lately and quickly, will use them again. In fact just did today, thanx car parts folks!
Very satisfied with service, would shop here again, would recommend this sight to anyone. Faster service than expected.
Usually has what I need, parts get here pretty quickly, the price is the best I've ever seen, high quality parts, replacement or performance
Ordered my part on the 9th should have been here by the 11th~ called and they told my part wont be here until Monday I payed $15 for two day shipping that is taking over 5 days to get to me and the guy wanted to argue with me on the phone. Very unprofessional and I wont be buying from them again this is a total rip off
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Shop for discount auto parts at CarParts.com - the cheapest online source for all your aftermarket parts and accessories needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members