Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
CarPaintRepair Reviews Summary
CarPaintRepair has 109 customer reviews and ranks 343rd in the Auto Repair category. Common review topics include trading standards.
AVOID LIKE THE PLAGUE! I too have been ripped off by this, er, organisation. Took an inflated payment (VAT and mandatory ''express'' delivery doubled the advertised price) and have not received the product. It is now ten days since I placed the order. They are NOT on the phone as advertised, have not returned any calls nor responded to emails.
Ordered spray cans on 14th March, £23.95 charged on that day. Have emailed several times but no reply. Today 13th April, still no paint.
I wish I'd found this site earlier. Waiting 9 days now, having paid extra money for the 24 hour delivery. Phone has pre-recorded message saying go to web-site and chat. Their is no chat. An e-mail gets an automatic reply saying the same. If I point my car towards Scotland the company will definitely know I've arrived. My bank says they will work for me[paid by debit card] and they wished I'd paid by Credit card, they said it was less complicated. Going to the Police on Monday, this is fraud, postal money, VAT, RBS WorldPlay have all card details and will do absolutely nothing, what a disgusting state this country is in, and this particular company is using this knowledge to full advantage, they know they have a good chance of getting away with it. They will not.
Dont go there! Just take your money, no goods will come!
Take your order and money with remarkable speed but they never send your touch up paint. You can't contact by phone or e-mail. Fraudsters.
Wish id have seen this site before! Ordered 1 set of paint in June arrived no problems. Ordered a second set 18 aug and guess what no paint as of 6 september. Emails are returned undelivered and calls not answered. Keep away from this site its unbeliveable that nothing has been done about them and they still continue to trade! Trading standards will be receiving a complant about them from me. Hope the cowboys get shut down and as other reviewers have said spend a little extra and get the paint from the dealers at least you won't lose 25 pounds to a dirty robbing *******!
Ordered a touch up paint kit on 22 July 2011. As of today 5th August have still not had receipt.
I have emailed, called and left voice messages without any response. I have also written to RBSWorldPay to complain and ask that they investigate these ROGUE TRADERS. Have now got my bank on the case and written to trading standards and OFT.
If anybody is thinking of taking legal action against CarPaintRepair I suggest it be directly against Evelyn Harris rather than CarPaintRepair. That way any CCJ's will be registered against her personally.
Won't be surprised to see her featured on Watchdog and Rogue Traders before long.
Took my money, no paint, no communication possible.
Will have to pursue this via my credit card co.
Wish I'd seen this site before...
After reading reports I was apprehensive, but already having ordered I was pleasantly surprised as I received received good communication followed by product within 7 days - good colour match - no problems.
Blah blah, same as everyone else they take your money and delivery nothing.
This looks like them:)
http://en-gb.facebook.com/people/Evelyn-Harris/**************
Ordered paint on 31/03/11 and I still have not received goods. I have telephoned and emailed to no avail. I am contacting WHICH magazine lawers to see what my rights are. Judging by the comments here, this company appears to be a scam.
I ORDERED PAINT ON 29TH MARCH. I HAVE PHONED AND EMAILED THEM WITH NO RESPONSE. DO NOT TOUCH THIS COMPANY
Ordered paint took money but did not supply paint. Cannot be contacted ignore emails and phone calls
Same as the others, ordered, money taken and no goods, no response to emails and phone not answered, stay well away.
Ordered paint 23rd January, money taken almost immediately by RBS World pay, but still no paint has arrived. Have sent an Email days ago to carpaintrepair and no response whatever.
Ordered a touch up repair kit 0n 8 October 2010 with an advertised 24 hour delivery. Nothing arrived and despite numerous e-mails they were never answered. On 22 October sent another e-mail this time he answered say he had a computer glitch and the goods were being prepared for delivery within 3/4 days. I had to accept that as it was better than losing the money as I envisaged. Today 2 November I received an e-mail off World pay stating they had immediately refunded my money in full. Don't bother with this company spend a few more bob and go to car dealership hassle free.
My experience is pretty much the same I had to return product for a refund, I have sent messages, telephoned all with no response. I have had no refund as yet and quite frankly given other peoples experiences do not expect to get it. Would not recommend this business. PS in Norfolk
Ordered 2 lots of paint 3 weeks ago. Wish I had checked this site first. Now I think I have lost my £25.00
Now this is odd. My friends and I have used this vendor a number of times, and have received perfect matching paint by return. No doubt they have screwed up in the past (The first complaints I noticed were dated 2004!) and I'm sure that a number of the complaints are genuine, but I do wonder if their competitor are (sorry about the pun) stirring things...
Terrible communication, absolutely horrendous service and can't tell you about the product as it hasn't arrived after 10 days and judging by the way this company seems to operate probably never will. If you have a choice between cutting off your right leg and ordering from this shower may I suggest a good, sharp butchers knife
