CARiDReviews 7,317

Fog light order was pushed back 4 times. My opinion? Run like hell from these 3rd party scammers who appear to be nothing more than markup middleman. Their customer reviews do not reflect the products they sell. They are generic reviews. You'll be better off on eBAY.
I gave them 4 opportunities to make things right. They will screw up their own bankruptcy. Stay away or potentially wait 2 years for your product. No wonder they're based in New Jersey.

This company is a total scam! Ordered wheels and tires on February 12 from website. Didn't receive any confirmation so I called. They proceed to tell me they are on backorder and it will be 3 weeks or they will refund the purchase at this time. It has now been over 2 months and no one there will return my messages. Money was taken out of my account right away and I haven't received my purchase. Today I filed a fraud claim with my bank and also with PayPal! Hoping to see my money back soon. Do your homework and stay away from this company! Wish I had came across this review site sooner! I see that one reviewer mentioned they were A+ rated by BBB and he didn't understand how. I looked on the BBB in the home state for this company and they are no longer listed. I wonder why? Thieves!

Ordered a Koyorad radiator for my 4Runner, was shipped a different brand and it arrived damaged. At first they were helpful in sending return label and RMA, but after reading the fine print, it stated it must be in undamaged condition for a refund. Emailed them again for a revised RMA stating the damage and have been back and forth with them for 2 weeks now, first they said refund would be immediate, now another 3-5 days for UPS to research their claim! How is this my problem? Have filed a claim with Paypal for the refund. And they actually deleted the order from their site along with the Koyorad radiator. Unable to load their homepage now, guess I've been blocked. So glad I took a screen shot of the pages and kept all the emails.

Wanted some samples of llyods car mats. Told me they would charge $10 for 5 samples of colors. They have now sent me 4 different packages with a fifth one coming next week with one sample ( size of a matchbook) in each package... And not one single one is a color I ordered.

Actually called auto anything.com about he same samples last week. Within a day I had each sample the size of a deck of cards. I ordered from them.

Stay away from Carid. I've asked for my money back and they refuse.

I ordered a trailer hitch shaft in mid-march and received two moved back estimated shipping notices. When those dates had come and gone, I checked the status of my order direct through the website. It now listed an estimated shipping date two months from my original purchase. I canceled the order, which was confirmed by a representative. Three days later I get a shipping notice for my canceled order.?! I called and the idiot tried to give me some spiel on how it had actually shipped the day of the cancelation but their systems hadn't gotten updated because this department hadn't talked to this dept. who hadn't talked to this dept. Well, if you look at the tracking, the label wasn't even initiated until two days after the cancelation day so that was bull crap. Now I have to try to intercept the UPS driver to refuse the package. Customer service was no help, and it just seems like they want to keep my money longer to me.

Im a consumer advocate that specializes in business law. I will be creating pages specifically for upset customers who have been mistreated by this company. I will be contacting every upset consumer and consolidating a focused marketing strategy to reveal the truths behind this companies violation of the bill of lading and carmack amendment. I suggest the first action to everyone is file a report with the better business bureau.

https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

It will only take 10 minutes of your time and they will issue you an agent to review and dispute your case online. Stay tuned and I will post sites and be contacting everyone in more focused effort. Don't let them take advantage of your ignorance to you rights as a citizen of the United states.

-Consumer advocate

Representing: Matthew Pittard, Jacob Main, Jessica M., Paul J., Jeff Y., and etc.

The absolute worst service ever, I spent 1500 on a rim packcage and after 1 week I get an email from Justin (A Rep) that the fitment of the rims will be too aggressive in the front. (After there website promises it will only show rims that is a shore fit for your vehicle) I respond asking if spacers will help to reduce the issue. After 2 weeks of no response I call to resolve the issue and im told by another rep that justin doesnt like to communicate by phone only email. After another week I call again because i still recieved no response and chris (another rep) who was slightly rude tells me the rims are sold out and will be another 8 weeks until they can get them in to ship. He tried really hard to mitigate the damages by emailing me and following up with alternatives a week later. Than he tells me the original rims i ordered will fit FOR SURE AND WILL NOT NEED MODIFICATIONS (His Exact Words). The alternatives he sent me where all ugly or out my price range. Than he responds to my email I sent of desperately telling him im willing to wait for my original order. He than responds saying that the front doesnt fit and I will need to choose different rims. Im so frustrated and disappointed with the way my order has been handled. Its been almost 2 months since i ordered these rims and have yet to recieve anything besides a run around and a headace. Now that I cancelled my order, I hope not to have the same issues I have read on the refund of my money. Worst customer service ever and im definitely going to BBB If I dont recieve my refund in a week.

DO NOT SHOP AT CARID! This is such a low level, middle man company that has no $#*!in clue. All I needed was a set of 8mm cables, when they finally came... of course one of the wires dont fit. I make the call wait another week or so, still no wire so when I called them back I was told they sent me an email regarding this matter... no they sent me $#*!in spam trying to sell me more $#*!. If their prices are cheaper, it's just not worth the time and effort. Bottom line carid is NOT for car guys or gals

I ordered four rims on March 28, paid for over night delivery and was told they would arrive Monday March 30. Monday comes, no delivery, called customer service, was told they would arrive Tuesday. Tuesday no delivery, I call, they say, a mistake was made, they were not shipped over night, they will arrive April 3. April 3, no delivery. When I ordered the rims they said they were in stock, when the rims finally arrived they were drop shipped from the manufacturer in California.
I took the rims to Firestone who installed the rims and new tires. When I drive away the steering wheel begins shaking. I go back to Firestone, they take the tires off and tell me that the rims are defective, they are not symmetrical... I call customer service, I talk to Catarina, who tells me I need to take pictures and a video of the wheels. Which would show what? Would that show the vibration that occurs now when I drive the car? She doesn't listen to anything I say, I give her the phone number of Firestone so they can explain the problem. Before our call is finished I ask her to call me back before the end of business today, she agrees. Surprise, surprise, she does not call. So I guess CarId things that I am lying, that I have nothing better to do than to complain about rims that I need on my car. They don't care if the customer is happy, that became very clear, I have to prove to them that there is problem.
Yesterday they told me that I have to take the car to a special shop to have the front wheels tested to see if there is a problem. So now, I have to take off work, have the wheels tested to prove to them that there is a problem, which Firestone has already confirmed. Then how long will I have to wait to get the new rims for the front wheels?
This is a joke, they will tell you anything to get your order but if there is problem, they could careless. So I guess now I have no choice but to contact my credit card company and stop payment on the order. My order number is *******.
When you spend over $1400 on an order, and the product is defective, you would think the company would do what ever it takes to make it right, their attitude is that they could care less about the inconvenience and lost time that this is going to cost me. I have already talked to a relative who is a lawyer, who will be pursuing this matter. This is not right and I will pursue it, no matter how long it takes.