CARiDReviews 7,317

Shop else where if you want your order within 30 days. Placed an order 30 plus days and the order is still be processed. Come on how does company stay in business?

Living outside the US there are not many aftermarket parts for a BMW where I live. I tried CARid and found the site and parts perfectly identified and CG headlights to match OEM parts. The order was shipped in one day and arrived in perfect condition. No troubled have the shipment as a piece of luggage. The headlights were easy to install and made my BMW look years newer, plus the improvement of seeing at night over the dull original headlights made the car much safer.
Thank you.

I did a lot of searching for a reasonable price for my muffler and resonator for my 2004 Volvo XC70. CARiD had the best prices. My conversation with the agent who took my call was frustrating. Although he was helpful and polite, it frustrated me that I had to spell everything to him at least three times... my name, street address, city, email. I ended up yelling into the phone. Other than that, I got great prices and the products were exactly as advertised and delivery was prompt. I will buy from CARiD again.

Price match anything that you find on this website. I can almost guarantee you will find it cheaper, on a good note they do price match. If you need an item quickly don't count on it, anything you order will arrive in no less than a month. Placed an order on June 12th and online says it will not ship till July 10th. Keep in mind that is not the day I will get the item, it's the day they "might" send it out. Last order I placed they changed the date three times. Good luck!

I needed some parts for my truck and just by chance i stumbled upon CARiD. What a find, they had my parts, at a better price and fast shipping! I could'nt have been happier. I will definately be telling all my friends about CARiD!

I ordered some running boards from their website. They added what I thought was an exhorbitant shipping charge. Got on the phone withing 1/2 hour and cancelled with their custormer service dept. They assured that the order was cancelled.

3 days later I was notified that it was shipped. Called customer service again and they agreed to give me $20.00 credit if I would take it. I agreed.

Received the order. Received chrome instead of black with no mounting brackets. Called customer service to have them pick up the order. They said I would receive a return UPS label within three days. Instead I got an e mail stating that I must take pictures of the product so they could send them to the mfg. Totally a delay tactic.

I called the mfg. To see if they might be able to help me. Found out that the Carid website miss states that brackets are included and that the stock number ordered by Carid was incorrect for my vehicle.

I have spent literally 3 sessions on hold for 30 plus minutes each only to get what sound to me to be a offshore customer service dept. who doesn't have any idea what they are doing.

Never, never again! I strongly recommend that you do not order from this outfit!

I ordered a toe link and a week later I received a control arm off of a completely different car. When I called to exchange it they have to request return documents from the manufacturer and them forward them to me. After I send the wrong parts back they will process the order and then send out the new parts. So the entire process of getting a simple 70$ toe link will turn into a month long process. Next time I'll pay more to get the part next day from dealer. Waiting a month to save 50$ is not worth the wait on a car you need daily.

Carid is the biggest internet scam of a company. They claim on their website that an item is in stock and when you order it, they take your money and keep telling you for several months that the item will be in next month. I waited almost five months and they kept lying to me. I finally cancelled my order and I am still waiting for my refund.
Be warned! This company is a scam and everyone who has had the same experience should report them to the BBB and anyone who is considering to buy anything from them should stay away. They will take your money and you will never see what you ordered. They give you all kinds of lies to keep you waiting and they use your money to finance their business or to keep your money without any intention to ship anything to you in hopes you will eventually forget what you ordered.

They sent the wrong part to me when i finally got a hold of someone to return it they took 3 days to send the return authorization and then told me they were not sending the right part until they received the other one back... so basically i paid for a part then had to wait 3 weeks to see if they send the right one... when i tried to cancel the exchange and get my money back they told me i have to wait another week to receive my money back