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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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More than half of the cards I buy from your site end up with a zero balance
I love getting discount coupon emails for gift cards.
The only issue is that most of the cashier of the stores, they don't know how to use the printable gift cards, calling their manager exam my paper, make me feel like I m using a fake thing to pay for.
Great - Gift card arrived electronically within an hour and I used it at the store no questions asked from store right after I printed
I've been buying gift cards from CardCash for a while now. I love when you have the additional discount off as well.
This time when I placed an order, the additional 5% discount code either didn't work or didn't take. Still waiting for resolution on this, as the $$$ amount is over $20.
Don't use this site. I gave it a few times and was defrauded each time.
I found cards I wanted and the ordering was easy. They arrived very quickly. I am satisfied.
Didn't get a message when my transaction was cancelled and no card was sent.
I've opened a customer support ticket to found out I'm not receiving the card.
Also I still did not receive the refund!
They don't know why my credit card decline they just give you a generic answer. I can order only 1 gift card at a time and sometimes they don't have any balance left by the time I will have to use it.
I had two physical gift cards that didn't work and they gave me a refund; no questions asked. I love CardCash!
Great website. Sometimes opportunities are better than others
Five cards in a row had no value. I had to work hard to get refunds. And no one sincerely apologized. I was a longtime loyal customer, but on principle I will never do business with cardcash again.
I buy gift cards all the time and I just love that I found this site where I can save money on them. Who doesn't love saving money?
CardCash apparently only guarantees the cards for 45 days from purchase. Our first opportunity to use our card was over that time limit and it was very embarassing that the restaurant (after multiple attempts) was unable to activate the offer. I had purchased a few other deals before this one, but now the money I may have saved on the previous deals are eaten up by the "dud card" I don't think I'll feel safe using the site again -
Order a physical gift card which get shipped to your home instead of an email took over 2 weeks to not get to me called costumer service gentleman dennis was very understanding & nice told me i order for a refund i must send an email which i did i received no email back saying they received my email or stating when my money will be refunded this is very inconvenient i'm unhappy with your services!
The Taco Bell gift card I purchased had a zero balance when I tried to use it, and Card Cash turned down my request to reimburse me, at first. I asked them one question -- you state you check the balance of your gift cards, so how could my card have a zero balance since it was in my possession, upon receipt, and no one else had access to it? I asked the rep to forward my question to her supervisor, and she replied that her manager said to make a one time exception and refund my payment.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

