CardCashReviews 2,641

Stay away from Cardcash unless your are sure you are going to use the whole amount on the card within 45 days. They hide behind the 45 day guarantee and will not budge when they have sold you a bad card. I purchased a $100 gift card, used it once for $28. The next time I tried to use it I was told it was no good. I am out $60 which they could care less about. Upon notifying Cardcash they refused to do anything since it was past the 45 days. They would not even investigate as to why the card was no good. You can only talk to their underlings on the phone and the higher ups will not even return a call. They send you an "I'm sorry email" and tell you to read their 45 day guarantee. I will never buy another card from them.

I ordered a Nordstrom gift card and gave it as a Christmas gift to my son-when he went to use it- it came back "non-usable". Card cash only has a 90 day use period.
Customer service did not seem to care about restoring the "gift card" and presented their side as if it was my problem. I was told it's not really a gift card to be held for use at the receiver's discretion. I was amazed at their response- I thought they were in the gift card business.

I have bought from this company over a dozen times in the last year or so. And out of that dozen times, I'd say about 10 of them I had at least one if not all cards that I bought not work. So then I would have to take a picture of what it said when it didn't work, to prove that it was a faulty card, then email them about it, & usually they couldn't just send a new code or card that worked, but would refund me & have to do the whole process again of trying to buy the card(s) I wanted. And in some cases only to have them still not work. Do yourself a favor and use any other card service.

Balance on many cards can be checked at merchants' websites.
Panera Bread is a particularly good merchant site that gives detailed history of cards, even for cards with zero balance.
Couple of Panera cards sold by CardCash don't return anything when submitted on merchant sites. CardCash apparently didn't check at all.
Because it's passed 45 days, they didn't reimburse me. Well, it's past 45 days as I was sick. And, shouldn't they have checked before selling? Don't they have some responsibility?

I have not had any problems with MY cashcards, but my daughter has. She purchased a Home Depot card that had no value on it. So every time I buy a card I worry does this card have value. I try to get to the merchant as soon as possible, but sometimes I cannot get there fast enough. I would purchase a lot more if I was sure that they had their purchase value on them. I understand that there is a 45 day refund policy, but sometimes I do not use the card that quickly. There should be some way that cashcard verifies the value before it's mailed out to the recipient.
Thank you for listening to my concerns.

Cardcash's model has been duplicated, but they have consistently made it as simple as anyone to buy and sell cards, print off digital codes in some cases, and reverse charges for some physical cards and codes that didn't work.

I'm sure there are a lot of members who demand 100% success on purchased cards. The fact that I've only had one failure and that the complaint (or service request) was handled quickly is so much more important to my image of Cardcash.

They've also found a way to make the weekly sales emails minimal enough that it doesn't bother me to continue to receive them and dedicate five seconds a week for their message to be in front of my eyes. They're meant to be urgent flash sales, but it's building more long-term brand awareness and keeping CC in mind when I'm looking for a deal.