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CardCash Reviews Summary
CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Cash card has always been excellent in responding to problems I have had and corrected same within a couple of days.
The problem I have been having is I purchase a card, then when I receive it, it's not for the valve I paid for or it has no balance. This has occurred a number of times recently primarily with the Cracker Barrel e-card.
You have always refunded my money but this is a hassle. I give these cards to other people an it is embarrassing when they go to use them (and they are no good). Some of the people I give them to can not afford to pay there bill.
I would think you could check them before you email them.
I now try to check them before I give them out, but this is a problem C B web site will shut you down sometimes and C B would not check them the last time.
Twice I have received cards with $0 value. Although they refunded my money, both times I had purchased them using an extra discount that then I was unable to benefit from.
I have had very good experience with CardCash. There was one incidence where the balance on a card was zero. Cardcash reimbursed me for the total. Thank you CardCash!
On most purchases the cards were just fine and were a real value. However, have run into some issues with the e-cards showing a balance and then, at the time of use, having a zero balance. Although this is frustrating, Card Cash's customer service has been very reliable and has consistently rectified the problem with a timely refund or adjustment.
An eGift card was denied at the merchant and I called to get it replaced. There was still the balance shown on the card as purchased, but the merchant said if the barcode doesn't scan then they can accept it (not even entering the barcode number into their system).
Was told that my only option was to file a claim with CardCash and wait for a decision. If the decision is positive I would get a refund. I said not to bother, as the eGift card should have just been replaced. Making a customer jump through hoops is the best way to lose a customer!
I have bought about 3 cards so far and the experiences have all been positive. No issues whatsover. Why does the feedback have to be at least 100 characters?
I received my gift cards in a timely manner. I was able to verify my gift cards which gave me peace of mind. Very satisfied. I Will buy again.
I purchased two $25 cracker barrel gift cards for $16.25 each. When redeeming cards, I was informed one was worth only $7.50. I was refunded $11.41 (not yet credited to my Visa card). Not worth the time, effort and confusion at the checkout counter.
Great deals on gift cards would definitely recommend to friends makes great ideas for a birthday gift and Christmas gifts an Easter basket stuffers so happy 2 have found this site
Order abruptly cancelled without any reason, no one reached out to resolve the issue, received a generic email almost 24 hrs after placing the order
Cards were legit and fully credited. But had some difficulty hearing back from customer service regarding a processing issue.
Cards were mailed quickly. Balances correct and easily added to the restaurants app. Quickly able to use.
Careful shopping yields results easily and efficiently. I am a repeat purchaser and will be back again.
Great transaction, easy to access! Wasn't sure what to expect and I was very pleasantly surprised.
The code worked perfectly
Thank you!
Wish I found it sooner. I could have saved thousands of dollars. Reputable, easy and fast. This website is amazing. I would recommend card cash to all my friends and family.
CARD CASH HAS BEEN A VERY GOOD COMPANY TO PURCHASE FOOD GIFT CERTIFICATES FROM. THEY DELIVER THE CERTIFICATES QUICKLY AND THE DISCOUNTS ARE REALLY GOOD. I HAVE NEVER RAN INTO A PROBLEM USING THEM AND WOULD HIGHLY RECOMMEND THEM FOR ANY SORT OF CERTIFICATE AS A GIFT OR JUST A DISCOUNT NEEDED WHEN SHOPPING. THE SELECTION IS GREAT SO GIVE THEM A TRY YOU WON'T REGRET IT.
My first experience was wonderful and then it all went downhill from there.
Cardcash accepted my first PayPal purchase for a GC but then every single purchase since then has been denied citing my order has been denied by the fraud department due to 'high risk' without ever proving a solution.
I called and spoke with CardCash about this situation but they were very unwilling to assist me. Their suggestions were unhelpful and frankly I really felt like they didn't really care.
Example:
ORDER # *******
Dear Matthew Winn,
Thank you for being a valued CardCash customer.
Unfortunately, we were unable to process your order.
Your order has been flagged by our fraud systems as high risk.
As a result, your order has been canceled and you have not been charged.
Please note:
You may see a pending charge on your credit card. This is just an authorization and will fall off within a few days.
- The CardCash Exchange Crew
I even tried creating a new account (at their suggestion) and trying a different payment method but to no avail.
I would really like this resolved and am really beside myself as to why I have been completely denied the ability to purchase more cards. I can't tell you how frustrating this has been for me. I have attempted 7 or more follow on purchases from this website but every single one has been denied.
Words don't adequately describe what a horribly annoying experience this has been for me as a consumer who wants to purchase something and told he can't without any explanation.
I bought 2 gift cards at different times and they both did not work and had to wait on a refund. Different places too.
Was a little hesitant at first, so started small. It works, so went big and saved a lot of cash! Transactions are fast and easy to handle with retailers.
From the business
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!
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That is very frustrating and we'd like to assist you! Please email [email protected] and we will do our best!