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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I was sold a fake gift card and I was treated very badly on the phone after having to deal with the inconvenience and embarrassment that the card dint work
After waiting on hold for an hour the boss answered her name was Adele and hanged up the phone on me when she couldn't help and was asked for her boss
Didn't seem to care that I went to the restaurant and ordered more expensive things than I normally would only to find out the gift card was invalid!
Jennifer, That is very frustrating and we do understand the inconvenience and expenses involved. Please accept our sincere apologies. I hope you have only good experiences from here on.
I have used both sides of CardCash. I've been selling my unwanted cards to them for years and the bit of cut they take is very much worth me not having to mess with trying to find something I don't need in a store I never visit. I always mail my physical cards and they have always credited my account with no issues. Today I purchased e-cards from CardCash and saved $13 on $650 in cards for a store that I could find NO coupons for. I paid and had the e-cards within 5 minutes, which I immediately used on the website with no problems. I have never purchased a physical card from them.
Jordan, Thanks for your kind words!
Very Happy! I will always check cardcash before eating out to see if I can save some money. It is a great way to save money on eating out at restaurants.
It was easy to use. No hassle whatsoever. I highly recommend it. You can save a lot of money by using this site. Great communication with Customer Service. I've never had a problem.
One of the cards I purchased had nothing on it. Your company credited that amount to my credit card promptly, Thank you!
We are pleased with the price and the shipping is super quick to boot! This site is now our first stop when looking for gift cards.
I've used twice and have had no problem using the ecard at Cracker Barrel. I do love it that I get an email from Card Cash to notify me of a SUPER SAVINGS.
Very easy to order and pay. They shipped card promptly. Will order again. Love the great selection of gift cards.
I was disappointed when I first tried to use my card from Cardcash and it didn't work. I got in touch with customer service and they happily refunded my money.
Looked up for movietickets.com egift card, purchased it on cardcash.com and got it emailed within 30min (very fast service). I tried purchasing a ticket using this gift card online at movietickets.com, but the card was shown invalid.
Buying the gift cards is easy. Taking advantage of the flash sales is where I've saved the most. Either in-store and online, they work great!
Physical cards came quickly and were well packaged. Also electronic cards arrived quickly also. Have not used them yet, fully expect them to work without problem!
Got an ecard with 10% discount. This is good value to me. The only inconvenience is that had to print out the ecard to use it.
I have had the experience where several times I was sent a card with an invalid or unclear card number and pin. CardCash has been responsive in resolving the issue but often I have had to get a refund on the card and not been able to use it in time for the purchase I wanted to make. In this latest transaction, I was given a card number and PIN number but the site was looking for a 4 digit PIN and the one I had was 11 digits. It turned out for this time I only needed to use the PIN but that was not clear.
A friend turned me on to this site and the savings. I am hooked. If you want to save a few bucks, this is your place.
I've been using CardCash for some time now and this is the site that can get you the ecards as quickly as possible than other sites.
Very fast response, good service, and friendly people, I definitely will recommend this site to my friends and come back for more cards myself
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


Fady, I am sorry about the inconvenience your invalid gift card may have caused you. Our average wait time is less than a minute and we monitor all calls. I personally listened to your conversation and she definitely did not hang up on you. You were fully refunded on your invalid gift card.