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CardCash Reviews Summary
CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I buy from Cardcash at least once a week, sometimes more. The discounts they offer can't be beat! BUT... about 1 in every 10 transactions, the card is empty and I get angry. It's so frustrating! They do promptly credit me back (within 24-48 hours or so) but it's still annoying. Overall I'm happy with Cardcash.
Order always quickly processed and fulfilled. I've made about 10 purchases and they have saved me 10-15% on things I normally purchase. I've had no problems using the gift cards with vendors, even the e-gift cards. An easy way to save money!
Only buy from Cardcash if you know for sure you will get it used in 45 days. Because most likely it WILL BE zeroed out by then. I've been burned for 100's of dollars. Now I know not to buy high dollar cards from Cardcash because I can't get them used in 45 days and the majority of their cards are no good after the 45 day guarantee runs out. People sell them cards that are bought with stolen credit cards. Once the authorities catch up to them,. They zero out the cards. Or, the sellers of these cards keep the numbers after they sell them to Cardcash and cash then in.
I tried to buy a gift card several times and supposedly my transactions were approved. My checking account had a debit hold too. Then they sent me emails saying my transaction had been cancelled. I contacted customer service only so they could say that they could not help me. In addition, the debit hold wasn't released until 3 days later! RIDICULOUS! A friend of mine also bought a gift card. Her transaction actually went through. But when she tried to use it, it didn't work. Needless to say, they have already lost 2 customers.
Michelle, I'm sorry to hear about your experiences! If you feel there is anyway we can further assist you please email [email protected].
Very good bargains here but you must immediately verify the card you bought is valid. Have gotten several worthless cards. They will refund for those but I would be much happier if they verified them before selling them
Good customer service... When one of my cards was closed upon arrival they promptly refunded my payment source.
I could not find a HomeGoods gift card at my local mega store and didn't want to drive 25 miles to the nearest HomeGoods store. I looked one up at CardCash and there it was - just the amount I needed, and for 6% off. I was able to immediately print it out and give it as a gift. Perfect!
I have bought 3 e-gift cards that were bad... If u had away of checking them before you email them to verify that the are good would be awesome... I lost out of the extra % off. Love this site check it out every day
I gave 50/50 because i bought three orders. Each order have two gift cards and every order has one card no working, but they gave me refund, so it is ok. I hope next time all orders can be reedeem.
Wayne, we appreciate your review! We hope your next experience with be a 5 star one ;)
I contacted CardCash and received a speedy refund. I appreciate the quick, courteous customer service
Thanks Jeanie for your kind words!
Have purchased several gifts card from Cardcash and have been very pleased with the savings. Will continue to purchase and will recommend to family and friends.
Frankie, We appreciate your wonderful review!
I tried to use one of my ecards for Cracker Barrell ($50.00) and the cashier said it had a zero balance. I had just purchased two, and spent one of them. The second one was a "jip."
Oh no! John, we don't want you to be out of your money! Please email [email protected] for a speedy refund. Thanks for reaching out!
You can get great deals on gift cards, but 50% of time the cards have no Balance. They should check before sending to customers.
Amanda, Thanks for pointing out our great deals. We do aim to verify all our inventory so we don't have any without balances - 95% are checked before they are sent out. We are constantly upgrading our technology to avoid any bad gift cards. We hope you only have 5 star experiences in the future!
Discounted gift card arrived quickly, as promised - a page of paper with barcode instead of a traditional plastic card, but I successfully used it at the restaurant with no problems.
Bruce, Happy to hear that! Were you under the impression that you were receiving a physical card?
This website saves u a lot of money. Just buy cards to places u know u are going to go to. I buy restaurants and clothing stores. I even bought the Hyatt hotels for s future trip!
John, Thanks for the wonderful review! Enjoy your trip :)
Bought a Applebee's $50 gift card. It was electronically delivered, it has a zero balance. Emailed the company no response.
I guess I was scammed I tried to save 10% and it cost me 100%
Mike, we respond to all claims within 2-5 business days. I apologize you weren't answered yet. Please email [email protected] to receive a speedy refund.
Great place to buy discount gift cards! Never have had a problem and have used CardCash several times~
Tami, So happy to hear! Thanks for the awesome review!
30% of the items that I have purchased have no $$ available on the card and have had to be refunded. Otherwise a great site and prompt refunds.
Rosemary, 30% is a big number. We hope your future experiences will all be 100% great! Thanks for the review!
They canceled my order hours after placing and didn't void the authorization at all. I had to wait 7 days for it to fall off. Unacceptable for any business.
Sharon, I'm sorry to hear about your experience! We don't have any control over when the authorization falls off - that is up to your credit card company. Please email [email protected] if you'd like to try to push the order through.
Discounts on cards. Great place to look if you want a deal. I have used this and another site and they are equivalent but I feel Cardcash has better discounts most times.
Bat, Thanks! We try to be the best we can be :)
From the business
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sandy, I'm sorry you feel this way. Most of our cards do not go bad after 45 days. It's only a small percentage that we have to give a refund. Please send an email to [email protected] if you have any more concerns.