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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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My transaction was rejected and flagged fraudulent because I was using my work email address. I wasted so much time trying to purchase a gift card for a birthday present.
Bought a Chipotle e gift card and it was defunct. Chipotle said the account had been closed. Refund has not arrived yet.
I purchased 2 E cards and received both in less than an hour, which has been my typical experience. It's an easy way to save some $$
I've purchased several gift cards from CardCash in recent years and a couple of cards had a balance discrepancy. CardCash was quick to resolve the problem
Contacted customer support same day gift certificate was issued to notify no funds were available on the gift card upon closing out my check at the restaurant. Was told 3-5 days issue would be resolved. Has been over a week and still not resolved
I contacted Cardcash to let them know I was updating my address because we moved and then my order was rejected and flagged for fraud. I contacted them to let them know I had let them know ahead of time and resubmitted the order but it was rejected again. I contacted them again and they just said sorry it was flagged for fraud nothing we can do... Terrible customer service. I am still waiting on a credit from them for a card that they admitted had a zero balance and they said they would refund me for but they never have.
No problems here. Everything turned out great! I was kind of skeptical, as this was the first time making a purchase of this type, but I will definitely try it again.
I have been using CardCash for many years and am quite happy with the savings I get. This is a great idea. I only have one problem. When I buy a card I can't get it to come to my email address for some reason. I have to call in and have them re-forward it for me. That is the only problem I have ever had.
Fast Service, Fast Turnaround. Love this site especially because I run my business completely with discounted gift cards. It increases my bottom line.
Superb service... Good price and if there are problems they are very
Prompt in getting them resolved...
There are many times that myself or my husband have bought cards that are empty - primarily for Panera and Dunkin. It's frustrating, because I then have to contact the company to get my refund and that takes several days.
After many dealings with this company and many survey request, I felt it my DUTY to complete one. I have bought several gift cards from various sources and maybe half of these work. After calling customer service of one of the companies to which I held a card, they told me there was a zero balance on it due to it being a fraudulent card. That should have been the end of it but I decided to "give it another try". Again I tried to purchase an item with a card and again denied and made to look like an idiot.
I have purchased many gift cards via CardCash, but I did get one where when I when to the restaurant to purchase, the gift cards were denied. CardCash did refund, but it was still embarassing
It was very easy to buy the discounted gift cards. Prices are great. The choice of cards is very high.
I find card cash a quick and easy way to save money. There are a few stores that I shop in regularly. I always have a discounted card cash card for those stores with me. It has saved me money and it is convenient and easy
I got a Starbucks card for much less and it was really easy. I saved a lot of money plus got another 5% off for a special they were running.
Refused to go through, despite using different cards. Went to another site using the same card and it went through.
This is a great way to save money on things you're going to spend money on anyway. I wish all offers were printable. That way I could purchase a gift card immediately before heading out to a store or restaurant.
I am very satisfy with value and service. I did had some problems and call 800 #. The customer serivce help me out.
Unable to purchase cards and received boilerplate response to my request from support that did not answer my question. Complete waste of my time and energy worst experience online in quite some time
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

