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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I tried buy gift cards was told my transaction looked suspicious because it tried to buy 3 cards for a total of around $40. After I received confirmation page then order was canceled tried 3 separate times over the. Ect days with different form of payment same result customer service got back to me a wk later said didn't know why was canceled and the matter resolved but I still can't purchase anything so it isn't resolved
When I know I am shopping at a certain place I will come to Card Cash and see if there is a printable gift card for that store. I will buy ahead cards for places I frequent a lot. It is a very easy process and if you sign up for emails you find out when there are extra discounts on certain cards.
Happy with all of my orders. Arrived on time. The gift cards came with full amount. I spend them within a week. Have not encountered any issues yet.
Very responsive and fixed issue I had with promo code. I appreciate the help and great deals. This is my go to site for discount gift cards!
I love the deals using Cash Card. I love saving money and getting more for my dollar. Use this site all the time for myself, presents for others and best of all when there is extra cash in my budget and I'm saving up for something.
This was the purchase of a $500 gift card. When I received the card it had a zero balance. I had to contact Cardcash and it took them three days to resolve the problem, however I am still waiting for them to resolve the other card they sent me with a zero balance. I am very disappointed with this company
I had a gift card that I had planned on using when I was checking out at Pet Supplies Plus. It was within 45 days of purchase. I was told there was no money on it. It was frustrating at the register. I went home and called Pet Supplies Plus-there was no money on it. They were not able to give me an itemized breakdown of the spending on the card. I called CardCash and since it was within 45 days, they credited me account right away. I liked the customer service I received, just frustrating when you had planned to use the card and then had to pay another way at checkout.
I have enjoyed using CardCash to buy discounted gift cards to stores I shop. I especially take advantage of opportunities to claim an additional percentage off cards for my favorite stores or restaurants.
So far 4 egift cards had no money or less for what I bought. Very bad experience and 45 days refund policy is not right. Gift cards dont expire and so 45 days should be the same.
Great experience every time. Great deals, great customer service. Great choices. Will shop again and again!
The remaining balance on my gift card was used just after the 45 day guarantee period. This is not the first time this happened. Makes me really wonder who is doing it? An employee of CardCash perhaps?
Not jut once, but twice, I have purchased a gift card gone to the store and been completely embarked when the gift card didn't work. Luckily the first time I had other means to make my purchase (as in a friend had to pay for me!) the second time was almost $100 at bath and body works and I was not about let my friend make that purchase for me so I had to tell the sales associate to put the products back because yet AGAIN the gift card had a zero balance. I don't like bringing my debit/credit cards or cash out so I like to purchase gift cards in advance so these two times were quite embarrassing. I am in the midst of disputing the second one still (it hasn't been 3-5 business days) which is just ridiculous especially since this is almost $100 I am waiting to get back and, a call to the store to find that two days prior to me purchasing the card the balance was transferred off the card took me about 3 minutes. Wishing this would be resolved quicker and hoping that this company who has caused me enough embarrassment will try to make up for it (not going to lie... I have a feeling they won't as I don't have high hopes from my last experience)
I have had over 20 cards that had zero balance on them since I started buying your cards. I will never by another card. And will spend the next few days on social media telling people what a scam you are.
I love how easy it is to shop on this site and love saving money! I will be looking for deals weekly!
4 cards out of the last 5 cards that I purchased were used my someone else between the time I purchased and the time I wanted to use them. Cards are usually used within days of purchasing.
I am still waiting on a response for my latest order that was used by someone else (Order ID: ******* | Purchase Date: April 25,2017)
Minimal % discounts and limited 45 day grantee, and constantly needing to validate card balance with various retailers makes this not really worth it.
The site is easy to use and has many of the retailers that I use often. I appreciate what this site has to offer and it really helps with my budget.
Finally, an easy way to buy gift cards at a discounted price. Love it. Also love the daily deals and how much you can save.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

