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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Fast shipping. Excellent deals. Repeat customer. Lots of cards to choose from. I always shop card cash when shopping online.
If card they send does not have some or all funds.
It is your problem if at resturant.
Will not give refund on amount you spent.
Getting VERY tired of buying cards that don't work. My last one worked for a while, but then didn't (and it was money lost since it was past the guarantee period!).
This vendor helps me to save money by selling discounted gift cards, i often shop on this site and this vendor usually has better discount than others
I bought two digital gift cards of which both had no value. I called the customer service person who immediately submitted my request for a refund. The refund was processed very quickly.
I have used this site several times with good results. I feel good about going to restaurants that I might not have gone.
Purchased a $100 giftcard and the giftcard was actually EMPTY! Not sure what kind of regulations they have but it screams scam.
What needs to be said I purchased card for Logan's on 4/25. Value had been "stolen" on 4/19 And value reduced to 0 days before I even purchased. Obviously these are not vetted.
You waste all your time picking things out and trying them on only to find there is a zero balance. Had only purchased it 45 minutes prior, so it had a zero balance when they sold it to me. They refunded my money but it took days! To get a refund and I am still out the time it took to look for stuff.
CHECK THE BALANCE BEFORE YOU SHOP!
EVERY CARD THAT I PURCHASED ON THIS SITE WAS 100 PER CENT GOOD... IT IS DELIGHTFUL TO HAVE CARDS THAT WORK WITHOUT REQUIRINGA COMPLAINT PLUS CARDCASH HAS COME INTERMITTENT FANTASTIC DEALS
I found it easy to buy discount gift cards on cardcash. It took only a few minutes to order 2 gift cards. I received the e-giftcard the same day and by mail a few days later.
This is the second time of about 10 purchases that my gift card has been declined at a store. It is embarrassing & a hassle to contact for a refund which takes a few days to show up on my credit card
Easy to purchase and use. We have used multiple cards since we started. If there was ever an issue cashcard has fixed it quickly.
I have used your site for years but am afraid I will no longer. In general, you have the best prices and your service is quite quick. But in the rare situations where I have had to contact your customer service, it has been the worst. Because your prices were so good, I was willing to overlook this. However, with your bigger push towards egift cards, it has been more inconvenient. I realize your website has always said you need to print and take in the printout to redeem, but I have always been able to upload them into the stores' apps. In particular Starbucks. With my most recent purchase, I was unable to do that. So, while your prices are still good, I have lost a lot of the convenience factor. That mixed with horrible customer service means I will drastically decrease my shopping with you, if not stop completely.
I have had to write to customer support on at least three occasions in regards to non-working e-cards. Considering that I am not a usual
E-card purchaser, that is excessive. I have not had other problems with other e-card issuers. CardCash needs to do their due process on cards they sell before offering them to the public to avoid unnecessary issues.
I have used this website 3 times now. Been able to save over 10% on Movie Tickets, Starbucks Coffee, and Under Armour gift cards. It is fast and easy and I am going to continue to use and save.
Always a great experience when getting gift cards from cardcash. Will always be a returning customer.
Bought 5 cards. First card refused by merchant, it had a zero balance. Checked balance on other cards. A second card had zero balance. Waiting to see how it is resolved. All cards within the guarantee time period. In all fairness, it is the first time it has ever happened. Been a customer for a couple of years. Now waiting to see how issues are resolved.
Not the customer service that I expectEd.
Really? I have to have a minimum of 100 characters in this review box in order for this review to go through?
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

