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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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One email contact and Card cost was refunded quickly. Refund of first card sent at 100%. Then required that a new card be purchased (at a higher price). When it was confirmed, sent a refund of the discount difference at the first cards rate.
Great discounts and very responsive customer service team when any issues arise. I'm addicted and always check for cards for any places before I shop.
I've been using CashCard for a year now and have purchased several hundred dollars worth of cards. Its a great savings tool to stack with other offers for BIG value.
I ordered 3 physical gift cards. They all arrived in three days time, but one of them was invalid. Cardcash initiated a refund to my credit card within a couple of days. Very good service.
I called because i had a problem, stays on the line 1.5hrs then the phone hung up on me. I need to talk to someone about my vitamin shoppe cards. No value on them
This is a great site, ecards come very quickly. When cards have balance issues, they are good to work with to get a resolution.
I highly recommend them!
Recently (in the past year), I've had more and more issues with the cards I've gotten from this site. Many don't work, some come with the incorrect value, and some lose value on their own (leading me to assume the original seller is still using it).
Customer support has been helpful within the 45-day limit, but feckless beyond that such that I've had to take it up with my Credit Card company (thank goodness for that). The most recent issue, however, I emailed them about a month ago and haven't heard back - even within the 45 day window).
I've since stopped purchasing from here. I advise others to do the same.
Ordering was easy, took around a week to receive. Would purchase again in the future and will let my friends and family know about it.
TOO many Panera Bread gift cards I have purchased on your site have been used by someone else AFTER I have purchased them. I won't even buy them from you anymore!
TOO many Dunkin' Donuts gift cards I have purchased on your site have been used by someone else AFTER I have purchased them. I won't even buy them from you anymore!
The restaurant has very good food and my husband loves to eat there so the CardCash was great. You alway get a great deal with CardCash you must try them sometime.
Good deals but seems that some worthless cards are shipped out, which requires an easy refund, but not a replacement. Their service is very good and efficient.
I ordered the cards and took advantage of a 5% site-wide discount. The cards showed up in just a few days.
Easy.
Purchased 3 E gift cards at different times used same day with no problems...
Placed order and about 5 minutess later received e-gift card. Was fast enough to place my order online
I have purchased numerous gift cards from Card Cash and have been extremely satisfied! I did have one issue where I purchased a $25 gift card and there was only actually $. 76 cents on the card. That was an inconvenience but when I contacted Card Cash they apologized and gave me my money back.
Overall I am very happy with Card cash. I received the gift card quickly and it was exactly as described!
If you check out my account, you can see that I'm a big fan. However, i constantly worry about the cards having no value. I've been screwed at least one time already with the 45-day guarantee. I would buy more cards if the guarantee lasted longer and the cards have less issues.
ALWAYS ENJOY FINDING GREAT DEALS AT CARD CASH AND GETTING THEIR EMAILS OF SPECIAL OFFERS. HAVE ALWAYS BEEN SATISFIED WITH MY PURCHASES.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

