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CardCash Reviews Summary
CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Purchased a gift card for Chilis, had dinner, gave my egift card to find out there was no balance on it. Got my refund
Value delivered on Bonefish Grill card was only 1/2 of what I paid for. Credit was applied after the fact, but still needed to deal with the hassle!
My first two purchases with this company word for Harkins gift cards. Both of those cards came to me with zero balance. The contact information provided in the letter that came with them was useless and I had to look up an 800 number online.
I purchased a $50 e-card for my grandson for a graduation gift. Love that he can use it by showing the email from his phone to purchase his gift.
Purchased gift card, pdf sent had non-working code. Emailed support, got a message about high volume due to the holiday period? What major retail holiday occurs in April? Got bounced around in an endless cycle of automated ticket responses and escalation responses. It's like no two people at the ticket desk look at any of the other historical contact. Finally got a refund a week later.
Fast service! Love it! Had no trouble using the website and was able to buy gift cards which I haven't seen elsewhere. Thank you!
Ordered 200.00 face value jack in box cards; both carried zero balance. Now, several days later they have just now started to investivate after several emailsl still waiti; ng and wondering. HAVE done quite a bit of business with them. It's kinda hard to keep count of cards sometimes.
Purchasing gift cards is fast and efficient. Card was received in a week. Does the card balance revert to ZERO after 45 days?
Purchased a gift card at a big discount. Somehow the card was not usable despite the balance being shown as having the full amount available. I'm just glad I didn't find this out after 45 days. Raise.com has a 1 year money-back guarantee. I think my relationship with CardCash is over.
Literally couldn't purchase a card, because "reasons."
I'm not sure what you're looking for, here.
Also, then signing me up for your emails anyway was a nice touch.
I should have read all the comments about this company before making a purchase. Never gonna do business with them again.
I bought $200 worth of Ruby Tuesdays gift cards that I had a problem using two separate times at the restaurant. I informed ABC Gift Cards of the problem and within about 3 days, I was credited the amount I had spent. I really appreciate the assertiveness and quick resolve of their customer service department. Thank you! I will continue to be a loyal ABC Gift Cards customer.
I've purchased Benihana Restaurant gift cards. I went to restaurant with family few days later and when I try to use the gift cards I was informed that GC are not valid form of payment. After arguing with restaurant I was informed that Benihana don't accept 3rd party gift cards. (I checked their website on google and it's on their main website regarding gift card policy) I ended paying with my credit card. I contacted Card Cash and my email was forwarded to claim dept. at which my gift card purchase was refunded. It took few days but my $$ was refunded without any problems. Heads up for everyone! Check the venue's website about gift card policy before purchasing gift cards since some restaurants now don't accept 3rd party giftcards. Great customer service and I will stay a loyal customer.
Very first purchase of 1 card, account flagged for fraud. Inquired about situation, no response from the site/customer service.
Went to redeem 4 x $50 benihana's gift cards at a birthday dinner and not a single one worked. They scanned barcode, entered the number manually and nothing worked. Disappointing and embarrassing.
I'm sorry about your experience! Please email [email protected] so we can resolve this immediately.
I saved over $10 on the face value of the gift card and was able to apply it to a catering purchase I made for my students.
Great experience!
No complaints or surprises. All my cards have come quickly and with the advertised amount on them. Saving my family a ton of money! Thanks
From the business
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry about your experience! Please email [email protected] so we can resolve this immediately.