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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I bought a $100.00 Gift Card from Card Cash and was aware that they had a 45 day guarantee on the value of the card. Unfortunately I was beyond this time limit and found out that my card had -$0- left on it. In checking with the merchant, I was told that the value on the card was reduced to -$0- because the initial purchaser's credit card was rejected. If Card Cash does such a superior job screening sellers why would they not make exceptions and not stand behind their sales beyond their prescribed limits. They are off my list.
I couldn't register the Dunkin' Donuts ecard because it said it was already registered. Card Cash would not give me a new card or give me a refund. I will not buy from Card Cash again, not worth it if I can't add the balance to the Dunkin app. Who wants to carry around a piece of paper?
I want to love CardCash but after using it a few times, I can't. I have had numerous times where the cards did not work or had problems. Customer service has been great but it is getting old having to deal with them. Not sure if I will use this website again.
Could not be more satisfied with service, have purchased from CardCash many times, easy way to save lots of money.
Great price for Dunkin Donuts cards. I buy one a month as a splurge. Love this site! I plan on always using it...
Easy to use site, with a great experience to follow. An exceptional deal; I'll be back for more deals like this. Thank You CardCash
The percentage you can save ranges, but definitely worth checking out prior to making a purchase (food, apparel, housing, etc.).
I forgot to apply "Extra 6% Off" to my transaction during Checkout. Afterward, I e-mailed the CardCash to see if they could do anything. They promptly asked their refund department to refund me the 6%. What a great customer services! Seeing so many incidents happened in the airline industry recently, the airline industry should learn what the customer services is from CardCash.
I understand I agreed to the 45 day guarantee. I ordered 8 of the same printable gift cards. I did use one within the 45 days and it worked beautifully, but when I tried to use the other ones, it says the numbers are invalid. It was past the 45 day guarantee and I am just out for those 7 gift cards.
I am still waiting to see the removal of the pending charge through PayPal on a deleted order of two cash cards. This is holding up over $600 in my bank account.
Very easy. Ordered friday and arrived on Monday. Full amount on the card. Perfect. Not much more they could do that would make it better!
Before I purchase anything, I always comes to cardcash in order to get some additional savings. The transactions are always effortless. You get your email with the new card within minutes and they are always funded. A+
Site is super easy to use and had several different gift cards for different amounts. Ordered on a thursday and received my gift card by Monday.
Tried selling them my first gift card. Took three business days to tell me they won't accept it because it's "high risk" and to not contact then further about it as they had no more information. So unprofessional now I see why they have a C rating on BBB. Won't be long before the BBB drops them as an accredited business. They downright suck!
Bought two $100 gift cards for a total of $167 - Sounded great and seemed too good to be true - Turned out it was...
One card had $0 on it, and the other had $47 on it but was already registered to another user's account.
Contacted support and received full refund after about a week's time - Would rather have had the product if I could have though.
Will NOT buy from again - Recommend new potential customers stay away!
I bought 2 Boscov's e-gift cards, with immediate delivery and was able to save more than 5% on a purchase. CardCash was easy to use and sent my eCard codes instantly. Great experience.
Have been buying gift cards from CardCash for quite some time - NEVER a problem! Customer service is outstanding in answering an questions.
I bought a digital ITunes card for my son from CardCash. I didn't realize it would take so long, because normally I receive them within a matter of a few minutes. This took quite a while longer, and when he tried to use it we were told it had not been activated. My money was refunded, but the point was that he wanted the card, not the money. I will continue using CardCash, of course. I have had good luck until now, and it was just aggravating.
I recently purchased a $150 gift card for Forever 21. This was a birthday gift for my daughter. She was embarrassed and turn back from the cashier due to a zero balance on her gift card. She spent about a hour shopping for several pieces to be turned away. I'm still waiting on my refund.
The savings is soooooo awesome! I had a question regarding my purchase and the company answered back very quickly, the delivery was fast and also there are alot to choose from... so I will be going back for more!
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

