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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I have made several purchases since I first learned of CardCash. Each purchase has been easy. Once I lost my physical card and they were able to help me recover the number on the card so I could make a purchase with my card anyway. I received my electronic gift card within a few minutes of making the purchase. A physical card takes some time, but it arrived within the estimated arrival date.
My paid for gift card - original value $100 - did not have the value expected on it after 30 days. Contact to Card Cash and explanation after several days - my lost value was refunded to my account by Card Cash.
Transaction was easy and website simple to use. The whole thing went smoothly, from purchase to redeeming the gift card.
No frills method of obtaining a valid hotel e-giftcard. Worked well, and I'd recommend this to anyone to use.
I do not like the fact that I received a card with zero balance; however, card cash was quick to refund me the money.
Every time I order from these folks I have to call and have them resend the email to be able to print the gift cards.
The cards are always good and the price is always right but just a hassle to get them.
I was able to get Dunkin Donut cards. I saved money and treated my family. It as quick and easy. I will definitely be shopping card cash again.
Everything went quickly and met all expectations. Got what I needed in minutes including email delivery and a significant discount.
I like shopping for gift cards on Card Cash. A couple of times I had a problem with the cards but they were very responsive. Knowing that I can trust their customer service, I continue to purchase cards from them.
I placed an order for a GC which they claimed to have sent out but I never received it. When I emailed to ask, I was given an attitude that I should have it already rather than apologizing that it never came through.
Very easy to use, find cards their cost and discount and delivery...
I purchased a gift card because the website said it would arrive within 7 days (the card was going to be a Mother's Day gift) and when I received my confirmation email after I paid it said the card would arrive in 14 days. I didn't receive the card design I selected on the website and when I got it there was writing on the back and the scratch off code was revealed. If I was buying this for myself it wouldn't have been a big deal, but since it was a gift I felt that it looked tacky. I wouldn't purchase from this site for a gift again. I would have at least liked a heads up on this from the website but there is no such information posted.
Purchasef multiple cards for my son who is in College, saved money on the places he frequents, great for savings on local restaurants
Twice, I tried to buy from this site. Twice, I had my purchase mysteriously declined because of "fraud prevention measures". How that can happen when I used a standard credit card, I have no idea.
I was willing to give them one more shot, but my experience with customer service was absolutely horrible. I asked for an explanation and received absolutely nothing. Their reply amounted to a giant shoulder shrug and, "Hey, maybe try again -- third time's the charm!".
Good luck -- I'm not coming back.
I love CardCash. I can send my college students gift cards instantly AND get a discount! That gives them enough to take their friends out too.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

