Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
We monitor reviews for authenticity
I really can't give an honest opinion yet since I'm still waiting for the shipment of my gift card. I can say I'm a little disappointed that the gift card was sent from NJ to CA and still isn't at my place in the midwest 3 days after it was supposed to be here. I could perhaps take this survey again when/if it ever gets here and I can verify the card is all good to go.
I had a card, which was not honored by the merchant. I contacted customer service and was promptly refunded my money.
For whatever reason, the printed bar codes do not scan, so retailer must manually enter the very long number which is time consuming and unnecessary.
Bought gift cards to find out they do not work. Customer care replied back amount will be credited, till date not received one
Awesome way to get great deals on the cheap! Awesome and reliable! Highly recommend! Nice to eat out and save 30-40%!
Shame on me! I decided to give CardCash one more chance, yet for the third time I received a card with a zero balance. I'm sure they'll make it good, but its very frustrating. Never again.
Purchased a O'Reilly's gift card when I received the card I check the balance on it and it was zero balance not very happy I was looking forward to making a purchase on automotive part.
Initially, I had no issues, loved the discount on gift cards. Lately, every gift card I order has the wrong amount loaded. I even had one that had no value on it and paid $50! Someone stole the numbers of one gift card and used the remaining balanced after my first partial use. A waste of time if you dont get a physical gift card.
Love the purchase process
If a card has issues, they have refunded within 3 days...
Fast flawless transaction. Great value, many cards and amounts to choose from. Will be purchasing again.
Easy to purchase- great deals- will definitely use this site when shopping for gifts as my first go to place!
Bought 2 gift cards and went to the restaurant and both had a $0 balance. The mgr came and said this has happened 6-8 times the last couple of months!
They were supposed to be worth $100 a piece. And I just bought them the previous week.
They only have a 45 day guarantee so I would not give these as gifts!
First time buying gift card here and I hope doing again soon. Great service. It's a big choice to save money. Thanks
Works very well, did the electronic codes for the first time and within hours had saved 7% on a premium gift card.
Handled the problem quickly and efficiently. Ecard could not be processed by vender, and cardcash resolved the problem in 2 days.
Incredible customer service and just an awesome way to save money. Saved over $250 in 3 months because of this.
Did prices just be aware of the $15 there are a lot of purchases on the website but large portion of the card or under that amount.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

