CardCashReviews 2,641

I have purchased several GC's from CardCash and affiliate ABC and have found that several have required a refund request. Not a good record in my opinion. This review is regarding two ecode restaurant purchases. I received both GC's for two well know chains. One of them I used and left the restaurant with a balance. When I returned again after 45 day period from original purchase there was no balance on the card. I called the restaurant company and was told the GC had been purchased with a fraudulent credit card and that is why the balance was pulled from the ecode. I submitted a claim to CardCash and got the "after 45 day" excuse and they refused to refund me. So much for their claims of "Safeguarding and protecting our customers is our top priority. Our fraud protection teams are the best in the industry, and using our state of the art technology we have virtually eliminated any problems that may arise. At CardCash, you are never dealing with anonymous online members, all gift cards are sold directly to us and purchased directly from us so you have nothing to worry about!" from their website. Really, purchased with a fraudulent credit card... Now on to the next ecode from another restaurant chain. I purchased the ecode and went to check the balance before going to the restaurant and guess what... no balance. Again I contacted the restaurant (I have email thread to prove) and they also told me the ecode had been purchased with a fraudulent credit card. Same story different day, same excuse from CardCash... after 45 days, blah, blah, blah. Moral of the story, use the giftcard immediately because it appears many of the cards they sell are purchased with stolen credit cards and it doesn't matter how far out you go from the purchase date when the restaurants audit shows fraud... good bye balance. Good luck getting your money back if its over 45 days. This customer says Good Bye forever to CardCash... by the way I deal with many of their competitors and have had few if any problems with my purchases. Again I say Buyer Beware when it comes to this company.

I hadn't read reviews or I might have hesitated to use CardCash based on the number of negative reviews, but I chose to use them because they were the only discount gift card website I could find that accepts Paypal, using your Paypal balance, and not a credit card or bank account attached to Paypal. Today I ordered a $200 Gap giftcard from CardCash at a substantial discount, and received the email with the gift card number and pin within 10 minutes. I used it right away, before the sale I wanted to take advantage of was over, and I had no issues at all, the balance was indeed $200 and it worked fine on the Gap website.

If your system is working effectively and accurately, it should at least have the option to verify legit information of buyer. I am really serious buyer and i do own my credit card and i can proove it. You guys are the worst site I ever bought from. No response email to ask whether i can verify it, no customer service to reach out to see what was wrong. Call center only works weekend! What the hell is the meaning of buying egift card if they are not delivered immediately and causing so much trouble.

I have already given feedback and been dismissed. But if you want me to repeat, here goes. I bought a gift card from CardCash that was stolen. This put me in an awkward & embarrassing situation. One where I thought I might be arrested. This was called by the company "an inconvenience." Stacey M. A representative from the company inferred that it was part of "the risk" of doing business with the company. I cataloged other issues I had had using their service also. They were apathetic to my situation and did the minimum required by law. I did not consider this being made whole. Especially, since I had purchased about 400$ worth of products in less than a month.