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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I ordered a $300 gift card for $240 and there was not even a single penny on it when I received it. In the process of waiting for my money to be refunded.
I ordered 10 Logans Road House Gift cards to give my clients when they offered me a referral. When a lady ate at Logans and used her gift cards... they had a ZERO BALANCE! I bought $25 balance gift cards. Imagine her embarrassment... imagine MY embarrassment when she told me! I wrote her a check for the gift cards to ease her pain... now who will ease my pain! I NEVER thought this would happen. I am a business man who has been in business for 30 years and I value the relationships I build with people. Card Cash should be the same way. I don't think I can ever again buy from your company with confidence...
Easy checkout, fast delivery. Need more offers and discounts. I will recommend to my friends. Very good site. Thank you
E-mail code for my gift card was depleted the same day I received it, however CardCash did refund my payment promptly. I would be hesitant to purchase from CardCash again especially if it is a gift card I would want/need to rely on.
Have bought several gift cards. Only had one incident which was promptly resolved. Taught me I could count on CardCash to come through for me.
No problems. Cards were sent pretty quickly. Worked perfectly. Would definitely recommend this site. And will buy again.
Too many instances of cards or paper gift certificates not being
Accepted. Very embarrassing.
Just bought $800 of Hyatt GCs a few weeks ago,
There was a zero balance on $300 worth.
The front desk agent tried several times to get them to take.
The discount was great. The transaction was easy. Got the card in 3 days. Used it the next day. Easy to check the remaining balance online.
Digital gift cards were sent within a half hour unlike some that wait until the next day and the deal for which you were purchasing may be gone.
Had trouble with the download but the customer service was great! Problem solved :) Will order from them again.
I ordered a gift card that had no value. I went to use it in a restaurant (the purpose I bought it) and there was NO VALUE. I paid $45 for a $0 value restaurant gift card. The restaurant stated that these sites are selling these cards without authorization. The code showed activity from a long time ago - about 8 months prior to my ordering the card - complete scam.
I ordered a printable gift card.
I checked when I got it and balance was zero.
I reported the problem to cardcash.
I am got my refund 4 days after the problem was found.
This was my first time using this site, or any site that resells gift cards.
I purchased Guitar Center e-cards for 5% off, and it worked out great!
#1, I had NO PROBLEMS using the e cards at GC for their full value.
#2, The buying experience was the simplest thing I've ever done! Virtually NO waiting as the ecards came via email within 5 minutes. Will do again!
By the time I got my card it had been "unloaded". I'm sure it was originally purchased with a stolen credit card. ABC cards (or is it CardCash?) was very responsive and the refund was processed quickly. This is the first card I have purchased from them. I might give them another try if I don't give up on the used gift card business altogether. It's too bad that the dirtbags out there make this business so difficult for everyone.
The site showed the gift cards I wanted as available however after signing up and trying to buy them they kept showing as out of stock-even though they were still showing as available on Gift Card Granny.
When I go shopping online and make a decision on what I am purchasing, I always come back to Cardcash to see if I can get a better deal through them. They really disappoint and that's pretty awesome!
I used to love buying gifts cards without any problems in the past. However, this last w weeks the Gift cards ended up with $0 value. Customer service was able to resolve by refunding.
Process was very simple and Fast. I received the card in a matter of minutes. In fact I used it on the same day. There was no problem in using it.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

