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CardCash

2.6

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CardCash Reviews Summary

CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.

service
177
value
167
shipping
128
returns
126
quality
151
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New York
1 review
3 helpful votes
Follow mike j.
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They not only profit by the spread of buy-sell gift card. They may do the fraudulent practice and void your card after 45+*** days if it is not used yet so they can resold the card to the next buyer. And they claim the 45 days protection plan, meaning legally turn your money into theirs.

Date of experience: February 27, 2018
California
3 reviews
4 helpful votes
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Now I have to wait 5 business days for them to review this... basically they get to keep my money for almost 1 week... this is how they're making $... keeping your money and making interest! DO NOT BUY FROM THIS COMPANY!

Date of experience: February 27, 2018
North Dakota
1 review
2 helpful votes
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HORRIBLE COMPANY
February 23, 2018

THIS IS A HORRIBLE COMPANY TO DEAL WITH. DO NOT EVER BUY ANY OF THEIR GIFT CARDS. THEY DO NOT CARE ABOUT THEIR CUSTOMERS

Date of experience: February 23, 2018
Massachusetts
1 review
4 helpful votes
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Lost $150
February 22, 2018

CardCash does not have a reasonable protection for their buyers. They have only 45 days guarantee, I usually buy discount cards from Raise.com. They have one year guarantee.
Wrote letter to BBB.com with no results. They are private company and have their own rules. Denied to refund all my money.
If you decide to buy from them regardless all negative reviews make sure you check your gift card balance before you use it and make sure to use it within 45 days after the purchase. If you won't be able to use it you will loose all your money.

Date of experience: February 22, 2018
Michigan
1 review
5 helpful votes
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Bought a gift card for $80.84. Checked and verified the balance after it arrived. Did not use the gift card until after the 45-day "guarantee". The merchant told me that the balance was "0" when I went to use it. Re-checked the balance on-line and realized that it was indeed "0". CardCash replied "you should have used it within the 45-day guarentee period". So, I just lost $80.84. You have been warned, if you buy from them.

Date of experience: February 20, 2018
New York
1 review
6 helpful votes
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RIP OFF! STAY AWAY!
February 20, 2018

This company has a 45 day guarantee of refund but after the 45 days expires, it appears that someone in the office keeps track of your purchase and if a balance remains on either a physical or ecard, you are taken advantage of and lose your money! To think Forbes just named this thief, Elliot Bohn, "America's Most Promising CEO under 35". HUH! He should be wearing stripes instead! Shameful! I will be following up with the state fraud division and suggest all others do the same.

Date of experience: February 20, 2018
North Carolina
1 review
4 helpful votes
Follow Dany K.
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I bought the gift card and went to the restaurant, (solely because I bought the gift card) ended up looking stupid, and spent a lot more money than I would have if the gift card worked. Instead, the gift card was reported STOLEN and that the account was closed. This 'company' seems to be a fraud or scam, whether they sell gift cards, then use them, or if they buy stolen gift cards.
I would recommend NEVER buying anything from them, I ended up wasting money and time.

Date of experience: February 19, 2018
Pennsylvania
2 reviews
4 helpful votes
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Fraud
February 19, 2018

Should stand behind product they sell. I used card after 45 days and it had a zero balance. CardCash refused to take any action even through merchant could identify where the card had been used and that it had been swiped. Will not buy from them again.

Date of experience: February 19, 2018
Texas
2 reviews
4 helpful votes
Follow Tom W.
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Customer service is a pathetic joke. Their default answer paraphrases as sucks to be you. After 45 days cards go to zero value and the seller can resell to another sucker. Customer service relies on the 45 day period to deny you any help. There are far better card sites out there. I was not aware you could sell a gift card with a 45 day expiration date. Most states have laws that address this issue - its only a matter of time until these scam artists get prosecuted.

Date of experience: February 11, 2018
Virginia
1 review
5 helpful votes
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SCAM
February 9, 2018

There 45 days refund policy is totally a JOKE and scam. When you think about you purchase a gift card, the value should be protected forever but not only 45 days. The original giftcard holder who sell gift card to cardcash, they can re-use the giftcard for themselves again on day 45th. Not only that, I purchases 6 of $100 Dunkins gift card and now Dunkins Donut claimed that giftcard.com is not their authorized dealer and they are blocking the giftcard and ask me to have cardcash.com refund to me. Of Course, cardcash.com keeps on mentioning they only do 45 days refund policy. Rethink before purchasing any giftcard from this site because other merchants might / would claim the same as Dunkins. We all should report cardcash scam to BBB and file joint legal action against this company.

Date of experience: February 9, 2018
New York
1 review
2 helpful votes
Follow Qing F.
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I purchased just couple of times of gift card from their website and found very high frequency problems of the card selled there, one card totally empty with nothing on it and i have lost almost $100 dollars. Another card lost the remaining balance shortly after the first use. And their customers service also extremely terrible! Don't try this website.

Date of experience: February 6, 2018
Illinois
5 reviews
46 helpful votes
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I tried to sell them my gift card and sent them the required documents. They flagged my order as a security risk!

Date of experience: February 3, 2018
Kansas
1 review
1 helpful vote
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Customer Service
February 3, 2018

DO NOT DEAL with their customer service. It is literally the worst customer service i have ever received. I have been waiting 2 weeks now so i can cancel a pending transaction, and I'm lucky if i get customer service to email me back ONCE in like 3 days. They need to focus on customers more, and have more people available to help customers out. As of now, i am STILL waiting on their trashy customer service to reply to me. IF you get a problem with CARDCASH, their customer service sure as heck won't fix it in a timely manner. They act like they are on their own schedule and the customer can wait until 4 weeks to get a problem fixed. Absolutely horrid.

Date of experience: February 3, 2018
Maryland
1 review
3 helpful votes
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Pleased stay away from this company. They sell cards that do not work! I lost $277.67 for nothing because of this company. No one took this card and could not figure out why. Their customer service is EXTREMELY horrible, too. They kept talking about their guarantee period of 45 days and did nothing. Again I lost $277.67 over the card they sold to me. You'd better stay away from Cardcash.com!

Date of experience: January 24, 2018
New Jersey
3 reviews
20 helpful votes
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First, I purchased the gift cards and then I went to check reviews. Since I didn't yet use the cards, I was really worried after reading all these negative reviews. But in my experience, the gift cards were as described and were used within a week of their arrival. After I received the gift cards in the mail, I also realized that this is the same company I purchased my restaurant gift card from last year and that gift card was also used without any issues.

Date of experience: January 21, 2018
Kansas
1 review
3 helpful votes
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Sells Fraudulent Cards
January 19, 2018

This company cannot be trusted. They buy stolen gift cards and then sell them to you! The balance falls to ZERO within a few weeks because the vendors shut the cards down once it is discovered to be paid for with stolen credit cards. Their customer service could care less. Their guarantee period of 45 days is the SHORTEST of all the discount gift card websites for this reason.

Date of experience: January 18, 2018
Illinois
2 reviews
5 helpful votes
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I have lost so much money buying cards and finding the value is gone. Their guarantee is too short and too much dishonesty somewhere in the process. I probably will end my relationship with this company.

Date of experience: January 13, 2018
Texas
1 review
3 helpful votes
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Don't trust them!
January 11, 2018

At first, business had been going good for months selling my unwanted gift cards. Just recently, I wanted to sell another gift card so I received the payment is ready notices by email. After awhile, I was wondering what was taking so long for the payment to go through. I checked my sell order status and it showed I got paid but nothing showed in my PayPal account. I clicked on the order number link and it showed a deduction. WTF?! Deduction for what?! So I emailed customer service and couldn't get a straight answer as usual. I think this company has their own financial issues so they need to steal from their customers. I'm contacting the Better Business Bureau!

Date of experience: January 10, 2018
Georgia
1 review
4 helpful votes
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I purchased two gift cards. I used the majority of one gift card and later attempted to use the balance of the card, along with the second gift card. The balance, as well as the entire amount of the second card had been used by someone else.

Date of experience: January 1, 2018
Massachusetts
4 reviews
6 helpful votes
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CardCash - I buy a $25 gift card. The gift recipient goes to use it and it only has $14.41 on it. So you refund me $9.34 and think it's all good? Not a chance! Better Business Bureau will hear about this as well as every social media access I can find! Oh, I also bought a $50 Dunkin Donuts gift card in August for a Christmas present and was told, Sorry, 45 day buyer protection has expired. Don't get sucked in, friends! Gift card buyers BEWARE!

Date of experience: December 27, 2017

From the business

CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


cardcash.com
Founded in 2008
Brick, NJ, United States
+36
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