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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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They call you up, act as microsoft agents to fix your computer, hack into your accounts, and purchase gift card. They should be shut down, and the owners should be arrested.
I read about this company and I made sure, (I thought) that I was making business with a legitimate company. The seem so neat and clean but then I discovered why so many people are complaining about them. I place 4 gift cards on their site for sale. Spend a couple of hour reading and making sure this was the right move. After sending the cards number and code to them I got a screen for 2-4 seconds telling me the transaction was completed and that I needed to wait 24 hrs for them to release my funds in a form or an Amazon credit. Then the next day I went back to check the site and I got a message that my transaction was declined and the cards had being flagged and could not use them with them. I called customer service and I got the same answer. These are birthday gifts from friends and relatives for goodness sake. I then asked to talk with a supervisor giving them a last chance to review their flaw system and I got the same answer. For that reason I am giving them one star. Unreliable system and uninformed customer service.
They will put charges on your bank account that show as pending but the charges will never come off of your bank account. I still have 4 pending holds of $1.00 each on my bank account and it's been 90 days. I reached out to cardcash support over 30 times with no support given. There are plenty of other sites that don't have as many issues. My advice is to take the lesser offer from another site and don't do any type of business with this company.
I purchased a gift card to Olive Garden for my father for his birthday. He tried to use it about 3 months later and it did not work. When I dug into it further, I found there is no balance on what should be a $50 gift card. Because it was more than 45 days, CardCash did nothing. I will never do business with them again. BEWARE!
Worst company ever. Used to buy cards regularly but then suddenly all my orders started getting cancelled. I reached out to their support team regarding the problem and they said my orders are being flagged as fraud. They told me to try using PayPal and make sure my address was correct. I tried these and my orders would still get cancelled. Reached out to their support team to help remedy the issue and they just send the same canned response every time. They refuse to help and clearly dont care about getting business. Do not deal with this company, they are the worst to deal with. Stick with reputable resellers like Raise or PayPal Digital Gifts.
Several gift cards have been denied at the merchant. Walgreens!/Duane Reade. How can a plastic gift card be fraudulent? It is and Card Cash will not honor a refund. This company should be put out of business!
My $50 gift card was denied at PF Changs. I called their gift card department and found out the account balance history. The original card was purchased and funds were moved months before I purchased the card from card cash!
Card cash has denied my claim because it is outside the 45 day window! Avoid this company!
I purchased $600 worth of Best Western gift cards for a vacation made it to my destination all of the cards were Garbage card cash customer service refused To issue a refund.
Purchased a Pier One gift card - used it after the first week with no issues. Went to use the balance and the company had canceled the card due to it being fraudulent. Card Cash customer service said no refund.
Beware! Purchased a Panda Express gift card and didn't notice that there was no PIN on it. Panda wouldn't take it and of course it was after the 45 days to get a refund. Cardcash would not refund me. Terrible customer service. Will never do this again. Beware to everyone!
I purchased an Advance gift card ID# *******-D for $61.32. I am always leery of crooks so I make a purchase right away or check the balance as soon as I receive the cards. I used this card for a small purchase and had a remaining balance of $49.02. Thinking this card was now valid and good to go I wasn't rushed to spend the remaining balance before the CardCash 45 day guarantee expired. Was I ever wrong! I went to use the card and they it declined. Very embarrassing to say the least! When I called CardCash, they told me that it appeared that the individual that sold the card to them could have kept the card number and scratch off PIN on reverse of the card to use the remaining balance. Since it was outside their 45 Days they refused to refund or credit my account. Take my advice and don't buy cards from CardCash! As you can see in other reviews they are not a good company to deal with.
Don't use for Dunkin Donuts gift cards... if Dunkin Donuts determines that the card is a resold card, they cancel it. I lost $175 in gift card value with the purchase of 3 cards. When I checked the cards and added them to my Dunkin donuts card, they were valid, then dunkin donuts froze them to a zero balance even though they had a balance.
Dont ever sell to this company. They used to be good but I sold a $50 Banana Republic card and they said they would not pay me for it because it was covered for liability and that cards were bad or invalid, hence none were bad at all due to checking the balance and none were even used. TRUTH IS THIS COMPANY DOESNT WANT TO PAY YOU BACK NOR GIVE YOU WHAT YOU SOLD. NEVER USE THIS SCAM COMPANY. They lost a valued and faithful customer.
I bought a $250 Staples Gift Card but when I went to use it (minutes after receiving it) I found out it didn't work! So I called staples to check the balance and their system said that the card was either never activated or had no funds available. So I emailed/called Card Cash and they said it would be refunded and it could take up to 7 business days to see the refund. It's now been 7 days, but there is still no refund. I emailed the company again and they gave me the same generic response back saying it's been refunded and to wait 7 business days.
So I called up my credit card and they said there are no pending refunds on my account for them!
This company is a scam, stay away! If I could give a ZERO star I would.
This company is doing nothing more than collecting your personal data. Need to call the AG on these people!
Purchased $200 worth of certificates for a high end steakhouse chain. Confirmed balance with the chain and when we went to redeem the certificates found out the certificates had already been redeemed. Ended up paying twice for an expensive steak dinner. CardCash responded quickly with the following tough luck response "Buying from any marketplace involves the classical Risk vs. Reward decision. Consumers shopping at a marketplace can save up to 35% but will, at times, receive cards that are invalid or have a balance discrepancy. This is not something we can control."
If you want to risk it for a discount at a business, give it a try. I'm done. Yet another card with zero balance when I went to pay at a restaurant. If you haven't tried to use the card in 45 days, they will not refund your money. I'm out $100 now and I'm tired of the risk with this company. There are many other sites that guarantee their cards. DO NOT USE CARD CASH!
Card Cash took an order for gift cards from their salesman Joseph Blaustein. I sent the order of the gift cards as requested by Joseph. 3 weeks later I was informed they would not pay me for my gift cards. On their website it clearly states payment owed yet they refuse to pay me. They have my cards and now want to send them back. How am I to know what they used in my cards? They will tell you of course we didnt steal the balances but how do I know that? They have also marked my account paid for cards when it wasnt. Gift Cards are as valuable as currency.
You'll pay, but you won't get the card, they hit my CC TWICE for the same card, which I never received -- And ZERO customer support, all messages are 'auto responders', you can't reach a real human being. BEWARE BEWARE BEWARE
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

